Hotel General Manager - Must Be Able to Speak Hindu Or Gujarati

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Responsibilities
•    Oversee the operations functions of the hotel, as per the Organizational chart.
•    Hold regular briefings and meetings with all head of departments.
•    Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
•    Lead all key property issues including capital projects, customer service and refurbishment.
•    Handling complaints, and oversee the service recovery procedures.
•    Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
•    Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
•    Ensure all decisions are made in the best interest of the hotels and management.
•    Deliver hotel budget goals and set other short and long term strategic goals for the property.
•    Developing improvement actions, carry out costs savings.
•    A strong understanding of P&L statements and the ability to react with impactful strategies
•    Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
•    Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.


QUALIFICATIONS
•    5 YEARS EXPERIENCE
•    Bachelors Degree

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