Implementation and Enrollment Specialist
Med Bill, L.L.C
Software & Data
Job Summary
Medbill is a Durable Medical Equipment Billing Company based in the US. This is a remote contracting position. The Implementation and Enrollment Specialists will support the implementation process of new onboarding clients and support the successful implementation of our DME software, TrueSight.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Implementation
of Systems and Services
o Collaborate with the Implementation Manager to align execution goals and achieve project milestones.
o Work closely with customers to understand their needs.
o Support new customers beginning when they sign the contract through the software launch date.
o Configure software settings for customers in preparation for software go-live dates.
·
Documenting
and Reporting
o Document customer interactions and track progress.
o Use Monday.com to manage multiple customer implementation boards. Excellent attention to detail is essential and will aid in the achievement of deadlines.
o Customize the customer implementation boards on Monday.com and the processes as needed to adhere to the customer’s desired workflow.
o Gather and consolidate information required for successful implementation.
o Provide any administrative task that may be required for a successful implementation software launch.
Enrollment
Management
o Support the Payer Analysis process to evaluate key procedures and perform payer enrollments.
o Support the enrollment process of payers and policies into their respective portals and clearinghouses.
o Maintain and document the processes as they grow and evolve.
o Troubleshoot enrollment issues as they develop and document steps to provide complete solutions.
Key Competencies
- · Excellent customer service and the ability to work collaboratively with others
- · Keen eye for detail, expert knowledge of data storage systems, and a meticulous approach to information
- · Sharp analytical and problem-solving skills
- · Excellent at multi-tasking and time management
- · A constant desire to grown, learn, and explore new things
Education and Experience
- · Associate degree or higher education in a relevant field
- · Excellent problem solving and root cause analysis skills
- · Excellent verbal and written communication skills
- · Able to explain complex technologies in ways useful to the customer
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
