Product Manager ( Conversational AI Product Project Mananement)

Location: Nairobi, Kenya (Flexible working options available)  

Company Overview:  

We are an innovative global company specializing in artificial intelligence, dedicated to developing large-scale conversational AI products that serve users worldwide. Our mission is to empower people through technology, enhance user experiences, and drive digital transformation. We are now hiring a local Product Manager in Kenya to collaborate closely with our headquarters in China, co-creating intelligent conversational solutions tailored to the African market.

Key Responsibilities:

1. Market Insights & Needs Analysis

   - Conduct in-depth research on user behavior, cultural preferences, and needs in Kenya and East Africa to identify opportunities for conversational AI products.  

   - Gather user feedback and leverage data analytics to propose product enhancements.  

2. Product Planning & Design

   - Design features and optimize user flows for conversational AI products, ensuring alignment with local use cases.  

   - Collaborate with the product and tech teams in China to define the product roadmap and manage the end-to-end process from concept to launch.  

3. Cross-Team Collaboration

   - Maintain seamless communication with the China-based team using remote tools (e.g., Slack, Zoom, Trello) to ensure strategic alignment.  

   - Coordinate with local testing, marketing, and other teams in Kenya to support product launches and iterations.  

4. Localization Strategy

   - Optimize conversational model outputs based on Kenyan languages (e.g., Swahili, English) and cultural nuances.  

   - Explore partnerships with local entities to enhance product adoption and reach.  

5. Data-Driven Optimization

   - Monitor key product metrics (e.g., user retention, conversation completion rates) and propose data-driven improvements.  

Qualifications:

1. Experience & Skills

   - 3+ years of experience as a Product Manager in the internet industry, with preference for experience in AI products or conversational tools (e.g., chatbots, voice assistants).  

   - Proficient in the full product development lifecycle (requirements analysis, prototyping, iteration management), with expertise in tools like Axure, Figma, etc.  

   - Strong data analysis skills, with experience using tools like Google Analytics or Mixpanel to interpret user behavior.  

2. Localization Expertise

   - Deep understanding of the Kenyan and East African markets, including internet usage habits and user preferences.  

   - Fluent in English; proficiency in Swahili is a plus.  

3. Communication & Collaboration 

   - Excellent cross-cultural communication skills, comfortable with remote collaboration with a China-based team (ability to adapt to time zone differences).  

   - Self-motivated with a proven ability to drive projects independently in a fast-paced environment.  

4. Education

   - Bachelor’s degree or higher, preferably in Computer Science, Design, Marketing, or a related field.  

 What We Offer:

- Compensation & Benefits: Competitive salary, local statutory benefits, and performance-based bonuses.  

- Career Growth: Work on cutting-edge AI projects with an international team, gaining a global perspective.  

- Flexibility: Partial remote work options and provision of necessary technical equipment.  

 We look forward to partnering with you to create transformative conversational experiences for African users!