IT SALES COORDINATOR

JOB TITLE:IT SALES COORDINATOR

NATURE OF JOB: FULL TIME

INDUSTRY:INFORMATION TECHNOLOGY

SALARY:KSHS. 150,000

JOB LOCATION:NAIROBI

DUTIES AND RESPONSIBILITIES

Sales Support & Coordination

• Support the sales team in daily operations including data entry, order processing, and sales tracking.
• Coordinate and schedule meetings with key stakeholders such as IT Directors, Chief Secretaries (CS), and Principal Secretaries (PS).
• Prepare and organize sales presentations, proposals, and other sales materials as required.
• Assist in pipeline management, ensuring accurate updates of sales leads and opportunities.
• Monitor and follow up on leads, ensuring timely engagement and conversion opportunities.

Administrative & Operational Tasks

• Maintain accurate sales records, including reports, order history, and customer databases.
• Perform administrative functions such as managing emails, phone calls, correspondence, and filing.
• Handle the team’s calendar and coordinate internal and external meetings.
• Support the preparation of contracts, tender documentation, and compliance paperwork, particularly for government accounts.

Client &  Internal Communication

• Act as a liaison between the sales team, marketing, IT, and customer service departments to ensure smooth information flow and customer satisfaction.
• Communicate effectively with clients, ensuring timely responses and updates on their inquiries and orders.
• Facilitate follow-ups with clients, especially in the public/government sector, ensuring all client requirements and documentation are met.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Master’s Degree in Sales, Business Administration, Marketing, or a related field (MBA preferred).
• A solid understanding of IT products and services is essential.
• Minimum 5 years of experience in sales coordination or a customer-facing role.
• Demonstrated experience in dealing with government clients, understanding their processes and procurement systems.
• Proficiency in Microsoft Excel, CRM tools, and calendar/email management platforms (e.g., Outlook or Google Workspace).
• Exceptional organizational and time management skills with keen attention to detail.