BBOXX

Portfolio and retail strategist

Job Summary

The Portfolio and Retail Strategist will work closely with the Retail team and particularly the Retail Supervisors in optimizing customer experience and payments.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Role: Portfolio and Retail Strategist

Employment Type: Short Term up to 6 months

Location: Office and Field

Purpose: The Portfolio and Retail Strategist will work closely with the Retail team and particularly the Retail Supervisors in optimizing customer experience and payments.

Responsibilities

·         Train Retail Supervisors (RSs) on Portfolio Management through management of non-performing customers

·         Assist the RSs in strategic planning to address non-performing customers

·         Guide the RSs on strategic hiring of Sales Executives to increase and manage current portfolio

·         Train RSs on how to record responses and actions done to address the non-performing customers

·         Provide feedback and recommendations on non-performing customers to Retail and Portfolio Management Teams

·         Potential field travel to areas of management

Qualifications

·         Bachelors degree in any Business field

·         Proficient in in the Microsoft Office, especially Excel and PowerPoint

·         Excellent communicator across different audiences – management and operations

·         Ability to prioritize and strategize

·         Self-starter and problem solver

·         Experience leading a team

·         Ability to analyze information and create realizable projections

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