Protection Assistant


Engineering & Technology

Unspecified KSh Confidential
1 week ago

Job Summary


Job Description/Requirements


and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The ideal candidate should have experience in refugee protection work, including the ability to interview and counsel refugees and assess their needs quickly and accurately. They should possess excellent writing skills and demonstrable analytical skills that enable them to evaluate cases and make well-supported recommendations for protection interventions.

The candidate should also have the ability to work effectively and efficiently in a high-paced environment, meeting established targets for case management. As they may be assigned additional responsibilities, the candidate should be flexible and capable of managing diverse tasks.
An understanding of data management and the ability to and update the proGres refugee database is an asset.

Required languages (expected Overall ability is at least B2 level):



Desired languages



Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The Protection Assistant will work under the direct supervision of the Associate Protection Officer. S/he will collaborate closely with other UNHCR Protection units, UNHCR Protection Partners, the Department of Refugee Services, as well as the refugee community to enhance the protection and assistance of asylum seekers refugees in urban areas by supporting protection monitoring, individual case management and protection outreach functions.

The incumbent will support individual case management by conducting protection assessments and counselling of asylum seekers and refugees and drafting assessments. S/he will support in Identifying and ensuring referrals for asylum seekers and refugees with protection needs to relevant UNHCR units, government, and partners for interventions, including inter alia reception, registration and documentation, legal and physical protection, psychosocial support, livelihoods, medical assistance, refugee status determination, and solutions opportunities.

S/he will Support the management of asylum seekers and refugees camping outside UNHCR, DRS and Partner offices by conducting interviews and counselling to facilitate protection interventions and participate in internal and interagency case Panels relating to asylum seekers and refugees with complex protection issues.

The protection assistant will support the process of relocation of asylum seekers and refugees to the camps in collaboration with the Partner and the Department of Refugee Affairs and support other in general protection work including managing the weekend protection roster and participating in community outreach forums.

S/he Supports the Associate Protection Officer and the Senior Protection Officer in all other relevant aspects related to protection of refugees and asylum seekers.

Living and Working Conditions:

Additional Qualifications

IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and FrameworkHCR Learning Program - UNHCR, HCR Protection Induction Prog - UNHCR, HCR Protection Learning Program Statelessness - UNHCR, HCR Protection Learning Program - UNHCR, HCR Thematic Protection Learning Program - UNHCR


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator


Additional Information

Functional clearance

This position doesn't require a functional clearance

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