Sales Executive- (Meru) at Frank Management Consult Ltd

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.Job Purpose.Responsible for overseeing the sale of products or services from beginning to end. Shall be the direct point of contact with a customer and in charge of ensuring a customer’s needs and expectations are met.Primary Responsibilities Maintaining relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunitiesDrive and manage growth of designated sales channel by undertaking a continuous customer relationship management and pitching for new business.Follow up on customer payments as per agreed terms and work closely with Finance department to ensure that all customers possess good credit history.Present, promote and sell products/services for existing and prospective customers.Responding to all requests for quotation and following up on the same to ascertain quote status.Continuously engage customers on statement of account status and processing customer orders on time and accurately.Establish, develop and maintain positive business and customer relationshipsContinuously undertake aggressive Sales to achieve set and agreed targets.Coordinate sales effort with team members and other departmentsKeeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual Sales analyses.Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and servicesHandle customer queries and serve them till goods are received including after sales services.Researching Target market and going for new business opportunities.Plan and attend all sales meeting as scheduled with clients and close on such sales that are within jurisdiction.Reaching out to existing and old customers to restore company image and bring back lost business.Keeping the track on LPO deadlines and coordinating internally to ensure goods are dispatched on or before committed time lines.Receives, addresses and escalates where necessary any customer complaints that would arise in a timely manner.Tracking client’s dispatch list and keeping a follow up on the deliveries, while continuously keeping customer informed about the same. Self-Management Support encourage and develop team and take ownership for team cohesionProactively contribute to creating a good team atmosphereMakes useful links to arrive at insightful plans and solutionsEmbraces personal challenge.Confident, rounded thinkingIs resilient, optimistic and open to changeHas an Adult: Adult, collaborative approach to othersA self-starter, motivated and able to positively motivate othersFocused and target driven with a positive, can-do attitude Academic Qualifications/Experience Bachelor’s Degree or Diploma in Sales and Marketing.Customer Service Training will be an added advantageGood communication and interpersonal skills.Good negotiation skillsHigh Customer OrientationIndependent, can work with minimum supervision.Highly organized, detail oriented, self-motivated and able to meet specific deadlines