SALES EXECUTIVE (TECH PRODUCTS)

JOB TITLE:SALES EXECUTIVE (TECH PRODUCTS)
NATURE OF JOB: FULL TIME

INDUSTRY:TECHNOLOGY / IT SOLUTIONS

SALARY:KSHS. 25,000

JOB LOCATION:NAIROBI CBD

DUTIES AND RESPONSIBILITIES

• Actively seek out new sales opportunities through field visits, cold calls, social media outreach, referrals, and attending relevant networking events.
• Research potential clients to understand their industry, pain points, and potential for partnership.
• Conduct detailed client consultations to understand their technology requirements.
• Translate technical needs into product and service recommendations that align with their goals and budget.
• Stay updated on current product offerings to provide accurate and relevant solutions.
• Prepare and deliver compelling sales pitches, product demos, and presentations tailored to the client’s use case.
• Clearly explain the benefits, features, and ROI of tech products and services to decision-makers.
• Draft and issue quotations, proposals, and invoices as per company procedures.
• Follow up consistently with clients to answer queries, negotiate terms, and close sales deals.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Act as the main point of contact for assigned clients, ensuring prompt response to inquiries or issues.
• Schedule regular follow-ups to check on satisfaction and identify upselling or cross- selling opportunities.
• Build trust and loyalty to ensure repeat business and long-term client partnerships.
• Work closely with the technical team to ensure smooth product delivery and implementation.
• Provide guidance and support to clients post-purchase, ensuring they are fully satisfied and their systems are functioning as expected.
• Escalate any technical problems to relevant internal teams for quick resolution.
• Uphold the company’s values and image by maintaining a professional appearance and attitude at all times.
• Promote the brand positively in all interactions with clients, partners, and the public.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or Diploma in Information Technology, Computer Science, or a related field.
• Proven experience in sales or customer service, preferably within a tech or ICT company.
• Strong communication, negotiation, and presentation skills.
• Customer-focused with the ability to identify client needs and offer tailored solutions.
• Basic understanding of IT products (hardware, software, networking, etc.)
• Proficiency in Microsoft Office and common digital communication tools.
• Ability to work independently and as part of a team.
• Must be based in or willing to work from Nairobi CBD