Title: Shop Manager for our shops in Lodwar, Tana River & Samburu.
Ps. A Shop Manager runs one shop. Therefore, we are recruiting 3 Shop Managers for this role.
Role: Shop Manager
Reports to: Retail Supervisor
Location: Shop (100% of the time)
Job Purpose: To maintain and manage the Shop
• General running of the shop
• Act as a helpful and informative first point of contact for customers at the shop
• Manage stock, petty cash arrange deliveries from Distribution Centre and transfers to Customers
• Description of tasks:
• Open and close shop each working day
• Manage shop petty cash
• Manage shop stock and issue out to Shop Technicians in a timely manner
• Attend to clients who seek assistance at the shop (Customer Service)
• Manage and organize all documents used at the shop based on the Service Level Agreements (SLAs)
• Update and submit Daily Shop Reports
• Shop process and Asset management.
Skills and Qualifications Desired:
• Minimum of a Degree in business related field
• Experience in any management or administration position
• Strong analytical, communication, decision making and interpersonal skills.
• Attention to detail and accuracy
• Adynamic and positive attitude, excellent organization, coordination and planning skills