Social Media Executive & ITM Representative
Anonymous Employer
Marketing & Communications
Banking, Finance & Insurance
KSh
Confidential
1 month ago
Job Summary
2 years Banking experience or equivalent Bank teller experience
- Minimum Qualification:Bachelor
- Experience Level:Entry level
- Experience Length:2 years
Job Description/Requirements
Job Purpose Statement
Responsible for acting as a liaison between customers and NCBA Bank to resolve customer complaints primary via media channels such as:
- Social Media: Facebook, Twitter, LinkedIn, Instagram
- Digital Assets: Intranet and Website
- Other Channels: WhatsApp Groups, Skype, Hangouts
- As well as handling intelligence teller machine
- Live chat
- Back up for inbound team
Ideal Job Specifications
Academic:
- Graduate Level
Desired work experience:
- 2 years Banking experience or equivalent
- Bank teller experience
Closing on: Apr 23, 2023
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