Technical Sales Executive- B2B

Responsibilities

Sales and Client Acquisition:

• Drive sales of construction materials including ready-mix and precast concrete, cement, steel reinforcement bars, aggregates (sand & ballast), masonary blocks, roofing materials, tiles, paints, and plumbing products.
• Identify and pursue new business opportunities with contractors, developers, engineers, quantity surveyors, and institutional clients.
• Target projects at tender, specification, and execution stages.
• Conduct cold calls, office visits, site visits, emails, and networking activities to generate leads.
• Track and manage leads through the CRM system to ensure timely follow-ups and high conversion rates.
• Develop and implement sales strategies aligned with regional construction activity and project pipelines.
• Conduct market research to identify upcoming projects and competitive activity.
• Execute product demonstrations, site activations, contractor engagements, and stakeholder forums to strengthen market presence.

Client Management:

• Act as the primary point of contact for assigned accounts and projects.
• Build and maintain strong relationships with key decision-makers including project managers, procurement teams, site engineers, and developers.
• Conduct regular site and client visits to understand project progress, material demand, and emerging needs.
• Provide technical and commercial guidance on product selection, specifications, and application.

Collaboration and Coordination:

• Work closely with internal teams including production, quality control, logistics, finance, and marketing to ensure seamless service delivery.
• Coordinate stock availability, pricing, order processing, delivery schedules, and after-sales support.
• Provide structured feedback on customer needs, product performance, and market requirements.

Reporting and Compliance:

• Submit daily, weekly, and monthly sales activity and pipeline reports.
• Track sales targets and project forecasts.
• Maintain accurate and up-to-date records in the CRM system.
• Provide market intelligence on customers, competitors, and pricing trends.
• Ensure contracts, pricing, and documentation comply with company policies and industry regulations.
• Adhere to ethical standards, safety requirements, and construction site protocols.

Customer Service and Relationship Management:

• Deliver high-quality customer service throughout the sales and delivery cycle.
• Handle customer complaints professionally and ensure timely resolution.
• Maintain continuous communication with clients post-delivery and during project execution.
• Foster long-term partnerships to encourage repeat business and referrals.

Requirements

• Undergraduate degree in Sales & Marketing, Business Administration, or a related field.
• Up to 5 years of B2B sales experience, with a minimum of 2 years in construction materials or building solutions.
• Proven experience working with contractors, developers, and construction projects.
• Strong understanding of construction materials, project workflow.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and relationship management skills.
• Ability to work independently and manage multiple projects concurrently.
• Proficiency in CRM systems and Microsoft Office tools.
• Strong time management, planning, and organizational skills.

Application Process:

If this sounds like a good fit for you and your skill set, please submit your application including your CV and cover letter to careers@orchidhr.co.ke by 30th December 2025.