Tours & Travel Consultant Job

Key Responsibilities:

Sales & Finance

• Achieve sales and profitability targets for safaris and excursions.
• Prepare competitive safari costings and budgets that ensure healthy profit margins.
• Negotiate STO rates and build strong relationships with accommodation facilities and service providers.
• Track operational expenses to ensure alignment with approved budgets.
• Manage client payments and ensure timely collections.

Client Management

• Develop customized itineraries that meet client needs.
• Manage client bookings, planning, and execution of safaris.
• Provide pre-safari briefings, meet-and-greet, and post-safari debriefings.
• Maintain strong client relationships before, during, and after safaris to encourage repeat business and referrals.

Business Processes

• Manage the full sales cycle including opening sales files, tracking data, and reporting on sales performance.
• Develop, package, and promote competitive safari and excursion offerings.
• Prepare and present monthly and annual sales reports.

Marketing & Business Development

• Contribute to the development and execution of marketing strategies.
• Represent the company at marketing events and trade shows.
• Conduct competitor and market research to identify opportunities.
• Collaborate with marketing and admin teams to ensure company social media platforms are up to date and engaging.
• Continuously improve marketing activities by learning from industry trends and competitors.

Industry & Partner Relations

• Foster strong relationships with accommodation facilities, suppliers, tourism stakeholders (KWS, tour associations, DMCs, etc.).
• Maintain healthy industry networks to enhance service delivery and secure competitive rates.

Required Qualifications and Skills:

• Bachelor’s degree or Higher Diploma in Hospitality Management or related field.
• 2–3 years’ proven experience in tours & travel sales within the tourism industry.
• Strong knowledge of safari bookings, marketing platforms, and major safari circuits in Kenya and Eastern Africa.
• Excellent safari itinerary formulation and management skills.
• Results-driven, customer-oriented, and passionate about travel and hospitality.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong organizational, analytical, and interpersonal abilities; a team player.
• Conflict resolution and problem-solving skills with the ability to create win–win outcomes.
• Proficiency in Microsoft Office applications.
• Tech-savvy with knowledge of digital marketing and safari systems.
• A valid driving license (manual & automatic) is an added advantage.

How to Apply

Gross Salary: Ksh 50k + commission

If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Tour & Travel Sales Consultant) to jobs@corporatestaffing.co.ke before 17th October 2025