Customer Service & Support Jobs in Kenya

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

Abercrombie Concierge Services is seeking an experienced Client Experience Executive to deliver exceptional service to discerning clients. Ideal for professionals from luxury hospitality, concierge, or guest relations, you'll build lasting relationships, coordinate seamless service delivery, and create memorable client experiences.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

The Customer Service Agent is responsible for delivering exceptional customer service by handling customer inquiries, resolving complaints, providing accurate information on device financing products and services, and supporting customers throughout the financing lifecycle.

The Client Service Executive is responsible for ensuring excellent client experience from campaign initiation to completion, while also supporting revenue growth through upselling and identifying opportunities within existing client accounts. This role manages client communication, project tracking, reporting, and ensures all client requests ar ...

Our client is looking for two ladies to work in an Airbnb located in Ruai, off Kangundo Road. The ideal candidates should be presentable, responsible, customer-focused, and have knowledge of social media marketing to help promote and market the Airbnb online.

You'll create and optimise product listings, track performance KPIs, and support our Marketplace Manager in scaling our accounts across Amazon, eBay, and other key European platforms.

They have invested in modern digital finance processes to improve control, speed, and accuracy, particularly in stock costing and purchase order compliance. They value trust and transparency and work closely with offshore support teams to deliver timely, well-coordinated services.

We are seeking experienced, dedicated and results-driven Collection Agents to join our growing team. The successful candidates will be responsible for managing both pre due and overdue accounts, negotiating repayment arrangements, maintaining accurate collection records, and supporting the achievement of the company's debt recovery objectives .

The role of telephone-based debt collection offers significant growth potential; it effectively hones communication, negotiation, and persuasion skills, enabling job seekers to rapidly master efficient communication techniques and enhance their overall capabilities in conflict resolution and client interaction.

The role requires excellent communication skills, a customer-focused mindset, and the ability to build lasting client relationships while contributing to the company's sales growth.

HouseHunt Kenya is looking for energetic, self-driven, and entrepreneurial Property Scouts across Kenya to help identify, verify, and onboard quality rental and sale properties onto our platform. This flexible, field-based role is ideal for individuals who enjoy networking, exploring neighborhoods, meeting people, and earning through performance.