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Account Manager (Above The Line)

Anonymous Employer

Job Summary

Are you a game changer, ambitious and gets the job done? If your answer is YES, then we have an exciting opportunity for you.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

We are looking for an individual who will be in charge of client satisfaction and business growth under the designation ‘Account Manager (Above The line)


KEY DUTIES AND RESPONSIBILITIES
•   Be the primary point of contact and build long-term relationships with client.
•   Assist client through email, phone, online presentations, screen-share and in person meetings.
•   Ability to Decipher Client Briefs.
•   Develop a trusted advisor relationship with key accounts.
•   Ensure the timely and successful delivery of projects/campaigns according to client needs and objectives.
•   Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
•   Forecast and track key account metrics.
•   Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
•   Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
•   Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
•   Report writing.

SKILLS AND QUALIFICATIONS
•   Proven account management experience of at least 3 years in an advertising agency is desirable.
•   Experience in delivering client-focused solutions based on customer needs
•   Proven ability to manage multiple projects at a time while paying strict attention to detail
•   Excellent listening, negotiation and presentation skills
•   Excellent verbal and written communications skills
•   Bachelor's Degree in appropriate field of study or equivalent work experience
•   Deep understanding of adverting on billboards, TVC’s, Radio etc.
•   Self-motivated and able to thrive in a results-driven environment
•   Natural relationship builder with integrity, reliability and maturity.
•   Ability to prioritize among competing tasks.
•   Critical thinking and problem solving skills
•   Excellent time and project management skills. You're always looking to improve inefficient processes.
•   Keen attention to detail and adherence to deadlines.
•   Expert at Microsoft Office Suite, G-Suite.

Applications will be reviewed on a rolling basis.


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Anonymous Employer
Nairobi
| Full Time |
KSh Confidential
1mo
Anonymous Employer
Nairobi
| Full Time |
KSh Confidential
1mo
Anonymous Employer
Nairobi
| Full Time |
KSh Confidential
1mo