banking operations lead

Banking Operations Lead – Job Advert

Seniority Level: Mid-Senior Level

Employment Type: Full-time

Industry: Financial Services

Job Function: Management, Finance, Operations

Position Summary

We are seeking an experienced and detail-oriented Banking Operations Lead to oversee all banking and payment operations across multiple regions. The successful candidate will ensure accuracy, compliance, and operational efficiency within cross-border payment ecosystems, while maintaining strong relationships with partner banks, financial institutions, and payment service providers. This role requires strategic oversight and hands-on execution to maintain liquidity, ensure seamless settlements, and drive continuous process improvement.

Key Responsibilities

Payment Processing & Settlements

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• Supervise daily payment operations across multiple currencies and corridors (SWIFT, SEPA, ACH, Faster Payments).
  
• Ensure timely and accurate execution of transactions, fund transfers, and reconciliations.
  
• Investigate and resolve failed or delayed transactions with banks and PSPs.
  
• Reconcile transaction records with bank statements and ensure SLA adherence.
  

Treasury & Liquidity Oversight

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• Monitor liquidity across global accounts and ensure optimal fund allocation.
  
• Manage daily cash flows and prepare liquidity and revenue reports.
  
• Support forecasting, cash management, and FX exposure optimization.
  
• Enforce company trading and dealer limits.
  

Compliance & Risk Management

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• Ensure transactions comply with AML, KYC, and regulatory standards.
  
• Participate in audits, due diligence checks, and risk assessments.
  
• Implement strong internal controls and monitor regulatory developments.
  

Partner & Vendor Management

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• Serve as primary liaison with partner banks, PSPs, and financial institutions.
  
• Support onboarding and integration of new banking partners and payment rails.
  
• Monitor partner fees, performance, and SLAs.
  
• Negotiate and manage contracts with financial partners.
  

Reporting & Reconciliation

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• Oversee daily reconciliations of client funds, wallets, and operational accounts.
  
• Generate reports on transactions, settlements, and reconciliation health.
  
• Support Finance and Audit teams on reporting and compliance requirements.
  

Operational Excellence & Team Leadership

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• Develop and maintain SOPs for banking and payment operations.
  
• Identify and implement process and automation improvements.
  
• Mentor junior treasury and operations staff.
  
• Collaborate with Product and Engineering teams to enhance workflows.
  

Qualifications

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• Bachelor’s degree in Finance, Accounting, Economics, or related field.
  
• 5–7 years’ experience in banking, treasury, or payment operations, with at least 2 years in a leadership role.
  
• Fintech or financial services experience required.
  
• Strong understanding of payment systems (SWIFT, SEPA, ACH, BACS, Faster Payments).
  
• Strong knowledge of reconciliation, liquidity management, and compliance.
  
• Professional certifications (CPA, CFA, CTP) are an added advantage.
  

Skills & Attributes

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• Strong analytical and problem-solving skills.
  
• Excellent communication and relationship management abilities.
  
• High attention to detail and strong data analysis skills.
  
• Ability to perform in a fast-paced, high-accountability environment.
  
• Demonstrated leadership and mentorship capabilities.
  

Application Process:

Qualified candidates are encouraged to submit their resume and a cover letter outlining their experience and qualifications to careers@orchidhr.co.ke by 27th December 2025