Banking Operations Lead

Key Responsibilities

Payment Processing & Settlements

• Supervise daily payment operations across multiple currencies and corridors (SWIFT, SEPA, ACH, Faster Payments).

• Ensure timely and accurate execution of transactions, fund transfers, and reconciliations.

• Investigate and resolve failed or delayed transactions with banks and PSPs.

• Reconcile transaction records with bank statements and ensure SLA adherence.

Treasury & Liquidity Oversight

• Monitor liquidity across global accounts and ensure optimal fund allocation.

• Manage daily cash flows and prepare liquidity and revenue reports.

• Support forecasting, cash management, and FX exposure optimization.

• Enforce company trading and dealer limits.

Compliance & Risk Management

• Ensure transactions comply with AML, KYC, and regulatory standards.

• Participate in audits, due diligence checks, and risk assessments.

• Implement strong internal controls and monitor regulatory developments.

Partner & Vendor Management

• Serve as primary liaison with partner banks, PSPs, and financial institutions.

• Support onboarding and integration of new banking partners and payment rails.

• Monitor partner fees, performance, and SLAs.

• Negotiate and manage contracts with financial partners.

Reporting & Reconciliation

• Oversee daily reconciliations of client funds, wallets, and operational accounts.

• Generate reports on transactions, settlements, and reconciliation health.

• Support Finance and Audit teams on reporting and compliance requirements.

Operational Excellence & Team Leadership

• Develop and maintain SOPs for banking and payment operations.

• Identify and implement process and automation improvements.

• Mentor junior treasury and operations staff.

• Collaborate with Product and Engineering teams to enhance workflows.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or related field.

• 5–7 years’ experience in banking, treasury, or payment operations, with at least 2 years in a leadership role.

• Fintech or financial services experience required.

• Strong understanding of payment systems (SWIFT, SEPA, ACH, BACS, Faster Payments).

• Strong knowledge of reconciliation, liquidity management, and compliance.

• Professional certifications (CPA, CFA, CTP) are an added advantage.

Skills & Attributes

• Strong analytical and problem-solving skills.

• Excellent communication and relationship management abilities.

• High attention to detail and strong data analysis skills.

• Ability to perform in a fast-paced, high-accountability environment.

• Demonstrated leadership and mentorship capabilities.