Barista- Kisumu

ABOUT THE COMPANY

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently.

JOB SUMMARY

QUALIFICATIONS:Ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilitiesHighly responsible & reliableAbility to work cohesively with fellow colleagues as part of a teamIn-house training in baristaring and serviceExcellent customer care technique and applicationDuties and responsibilitiesPreparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.Handling customer interactions at various levels of customer touch pointsConsistently follows the set Standard Operating Procedures (S.O.Ps) during productionAdvice the Barista in charge on stock levelsMaintains a clean, tidy and working counter at all timesAssists the barista in charge in running the barista counterDoing the daily stock take of counter products at the end of the shiftCollaborate with other team members to ensure a positive customer experienceEnsuring sufficient supply of products for sale in the counter by doing sufficient back upEnsuring all take-away and eat in orders are dispensed promptly according to the order docketArranging the pastry case and ensuring that it is always cleanReconfirming of orders done on VukaControlling of wastagesEnsuring there is enough change at all timesMaintaining shift float money and ensuring no shortagesTimely closure of counter variancesTaking care of counter machinesEnsure countable daily stock are done correctlyCarry out any other task as may be instructed by superiors

REQUIRED SKILLS

Serving etiquette, Barista, Cooking, food preparation, Hygiene standards (food production), Quality control and supervision

REQUIRED EDUCATION

Diploma, Associate's degree