Business Development Manager /Associate

This role requires a blend of strategic thinking, sales expertise, market awareness, and a client-centric approach through:

1. Market Analysis and Business Strategy Development: Conduct thorough research to understand market trends, assess the competitive landscape and identify business opportunities. Use these insights to formulate strategic plans for entering new markets and enhancing the company’s market position.

2. Goal Alignment with Company Strategy: Collaborate with the management team to align business development goals and objectives with the overall company strategy, ensuring cohesive growth and market advancement.

3.  Business acquisition: Proactively identify and pursue new B2B and B2B opportunities. This involves networking, prospecting, and generating leads to build a strong pipeline of potential clients.

4. Client Onboarding: Lead the sales cycle. This includes leading negotiations, closing deals, and overseeing the client onboarding process, ensuring that new partnerships are profitable and align with the company’s service capabilities.

5. Client Relationship Management: Act as the main point of contact for key accounts. Collaborate with key departments to address client inquiries, resolve issues, and ensure high satisfaction levels. Regularly review business performance with clients, identifying opportunities for upselling or cross-selling to strengthen long-term relationships.

6. Partnerships and development - Identify and evaluate potential strategic partners, negotiate partnership agreements and contractual terms to establish mutually beneficial relationships that enhance the company's service offerings and market competitiveness.

7. Resource Management: Efficiently manage the resources allocated for business development activities. This includes budgeting, time management, and optimizing the use of tools and technologies.

8. Risk Management: Identify potential risks in business development strategies and sales processes. Develop contingency plans to mitigate these risks and safeguard the company's interests.

9. Leadership, Training and Development: Train, Lead and inspire a team of sales professionals. Drive efforts towards meeting and exceeding sales targets while cultivating a sales-oriented culture within the team.

10. Cross-Departmental Collaboration: Work closely with marketing, service developers, and customer service teams to ensure a cohesive approach to market penetration and client satisfaction. This involves sharing insights, aligning strategies, and coordinating actions across different departments.

Qualifications:

· Bachelor's degree in business administration, Sales & Marketing, Logistics and Supply Chain Management, or related field. Professional certifications in business or supply chain management will have an added advantage.

· Minimum of 5 years’ work experience with demonstrated leadership experience for a minimum of 2 years.

· Strong background in business development, sales, or account management roles within the shipping and logistics industry.

· Strategic analytical skills in market analysis and strategic planning. Skilled in interpreting market data, identifying trends, and formulating strategic business plans.

· Efficient Resource and Risk Management: Effective management of budgets, resources, and timelines to achieve business success.

· Familiarity with CRM software, the Microsoft Office suite, and other relevant technologies in sales, marketing, and logistics.

· Proficient client relationship management skills.

· Demonstrated team leadership skills.

· Demonstrated ability to work collaboratively with teams across various departments, including marketing, service development, and customer service.