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COLLECTIONS OFFICER INTERN

mwenyeji investment credit ltd

Accounting, Auditing & Finance

1 week ago

Easy apply New

Kenya Full Time Banking, Finance & Insurance KSh Less than 15,000 Plus Commission

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Job summary

We are looking for collections officer interns to train them in portfolio management, on how to handle clients, contacting them and negotiating on payments to ensure stable collections in the company. The candidate must be a person of high integrity, committed and ready to relocate and start immediately

Min Qualification: Diploma Experience Level: Internship & Graduate Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 9 To 5 Applicant Location: Rest of Kenya, Kenya

Job descriptions & requirements

JOB DESCRIPTION

1. Customer follow up via phone calls, sms and visits

2. Negotiation of payments with clients and advising them on best payment plan

3. Assisting Loan officer in marketing and disbursement of loans

4. Issuing demand letters and escalating accounts for further action

5. Keeping updated records of defaulted accounts

6. Customer engagement and creating rapport

REQUIREMENTS

Bachelor’s degree in finance, accounting, business management, or a similar field.

Excellent negotiating skills.

Good written and verbal communication skills.

Great convincing skills

Knowledge of payment plans and accounting procedures.

Good in numbers.

Patience and resilience.

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