Pharmacy Technologist

·          Ensure that the Pharmacy has the necessary equipment and ensure that they are in good working condition. 

·          Ensure that all insurances exclusion lists are adhered to.

·          Inform the doctor or equivalent of the out of stock/OTC medications and follow up to collect medications.

·          Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, and give a timely, accurate report with valid explanation on variances and expiries to the Pharmacy Superintendent/Procurement Officer.

·          Prevention of medication errors by counter checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, legibility and give clear usage instructions.

·          Ensure that drugs under the D.D.A  are dispensed as per the laid down policy, checked weekly and any discrepancies reported to the Pharmacy Superintendent.

·          Ensure that the fridge temperatures are charted twice daily and any error reported to relevant department.

·          Ensure that any issue pertaining quality is escalated to the Pharmacy Superintendent/Business Manager

·          Track the allocated pharmacy quality indicators as required and timely report to the Superintendent.

·           Management  and effecting preventive measures to prevent  expiry  of drugs and surgical items

·          Check expiries of the allocated shelf and emergency trolley monthly (ensure short expiry items are replaced) and inform the Pharmacy Superintendent.

·          Enhance FIFO/ FEFO and share the short expiry list with the doctors/other branches to assist in liquidation.

·          Document all expired drugs, quarantine and report to Pharmacy Superintendent for disposal as per the PPB regulations. 

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·          Prevent, detect and report any fraud or criminal activity.

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·          Maintain and enforce infection control standards when doing extemporaneous preparations.

·          Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up.     

·          Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.

·          Maintain patient privacy and confidentiality at all times.