SALESPERSON

JOB TITLE: SALESPERSON

NATURE OF JOB: FULL TIME

SALARY: KSHS. 15,000 – 17,000

JOB LOCATION: CBD, MOI AVENUE

DUTIES AND RESPONSIBILITIES

• Actively engage with customers to understand their needs and recommend suitable products.
• Demonstrate and explain product features to encourage purchases.
• Consistently meet or exceed set monthly and quarterly sales targets.
• Upsell and cross-sell where appropriate to maximize sales opportunities.
• Provide a welcoming and helpful environment for all walk-in customers.
• Respond promptly and professionally to customer inquiries, concerns, and complaints.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Build and maintain strong relationships with regular clients to drive loyalty.
• Maintain deep knowledge of all product lines, including specifications, uses, pricing and promotions.
• Ensure all items on display are clean, well-arranged, and adequately stocked.
• Assist in setting up promotional displays and updating price tags as required.
• Report low stock levels or fast-moving items to the supervisor for timely replenishment.
• Operate the point-of-sale (POS) system accurately during transactions.
• Handle cash, M-PESA, and card payments securely and responsibly.
• Issue receipts and record daily transactions in the sales log/book.
• Reconcile daily sales and submit reports to management.
• Maintain cleanliness and orderliness in the store and at the point of sale.
• Ensure the workspace and product shelves are neat and in line with company standards.
• Participate in regular cleaning schedules and restocking duties.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Minimum 2 years of proven sales experience, preferably in retail or consumer products
• Strong interpersonal and communication skills
• Ability to engage customers and close sales effectively
• Goal-oriented and self-driven with a strong work ethic
• Basic understanding of POS systems and handling cash
• Good organizational and time management skills
• Ability to work under pressure and with minimal supervision
• High level of professionalism and personal grooming
• Male candidates are encouraged to apply