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Job Summary

Responsible for installations and / or repairs. Does full diagnosing and give recommendations to clients on systems, upgrades & improvements

  • Minimum Qualification: Diploma
  • Experience Level: Senior level
  • Experience Length: 8 years

Job Description

Location:    Nairobi   
Travel Required:    Up to 50%
Position Type:    Full Time   
Direct Supervisor:    Commissioning Technician / Helpdesk   

Job Description   
Main Accountabilities:

•    Can be allocated to either Services both scheduled and unscheduled, or Project work.
•    Works under the Commissioning Technician or Technical Ops Lead
•    Does installations from beginning to end including testing & commissioning under supervision of the Commissioning Technician, is responsible for the installation
•    Assists the Commissioning Technicians with the Commissioning of Major Projects, may be required to Commission smaller projects, simple systems alone
•    Does all terminations, and supervises technician under him to ensure Industry Standards are adhered to. Is responsible for the quality of work on his sites
•    Does all required testing on site, or if Fluke test is required by third parties supervises this to be done
•    Does full diagnostics for faulty systems and prepares reports & recommendations
•    Routinely communicates with clients and prepares written updates for both internal & external use.
•    Has basic knowledge of architectural drawings & schematics. Prepares line drawings for the CAD Team to work with
•    Does Site Surveys and prepares BoQs based on the survey
•    Uses the required templates, formats & systems correctly and every time
•    Collects all required data for the Commissioning Technician or Ops Technical Lead for preparation of Technical Hand Over Documentation for projects and hands it over in the correct format
•    Works on conflict resolution on site, and resolves issues
•    Updates write daily or whenever a task is complete, whichever comes first, send require email / text updates daily
•    Does ordering for project equipment either through helpdesk or PL
•    Accounts for material & equipment used and returns unused materials to stores
•    Supervises the team under him and ensures all conduct themselves appropriately, are in full uniform / PPE and keep the site & allocated stores tidy
•    Reports any accidents, incidents, breakage & faulty equipment as per procedure
•    Works with the Commissioning Technician on staging the equipment as per procedure
•    Attends relevant trainings, ensures he is always up to date on equipment installed by our client, recommends training for his team
•    reports any delays & issues to supervisor immediately, and alerts the client when asked to do so.
•    stores all received material & equipment in allocated site store and ensure that no unauthorized person can access

Role related Qualifications/Skills:

•    Diploma in Electrical Engineering or Telecom Engineering from a recognized institution
•    Minimum 8 years experience in relevant field, out of this minimum 3 years in supervisory position
•    Special training on CCTV, Access, Parking Systems, Fire Detection or Intrusion Detection of advantage. Product specific training
•    Training in Data Cabling & termination of advantage (Siemon, Giganet, Nexus etc)

Role Related Competencies (Behavioral Indicators):
•    Punctuality
•    Self driven, a good mentor & leader
•    Confident with industry standards in relevant areas and does quality work
•    Knows when to escalate
•    Confident in correct use of PPEs, wears when required & supervises team to d the same
•    In full uniform every day
•    Communicates well with people of all levels, knows what to say & how to communicate it, knows when to escalate instead

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