Job Summary

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Responsibilities
•    Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
•    Organize workflow and ensure that employees understand their duties or delegated tasks
•    Monitor employee productivity and provide constructive feedback and coaching
•    Receive complaints and resolve problems
•    Maintain timekeeping and personnel records
•    Pass on information from upper management to employees and vice versa
•    Prepare and submit performance reports
•    Decide on reward and promotion based on performance
•    Hire and train new employees
•    Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements
•    Proven experience as supervisor or relevant role
•    Familiarity with company policies and legal guidelines of the field
•    Ability to learn a variety of job descriptions
•    Excellent communication and interpersonal skills
•    Outstanding organizational and leadership skills
•    Good knowledge of MS Office
•    Diploma/Certificate in first line management or relevant field
•    High school diploma; BSc/BA in management or relevant discipline will be considered an advantage

Qualified candidates are required to send their updated CV

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