TOURS CONSULTANT
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New
Job summary
Design customized local and international tour packages based on client requirements and budgets.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
4 years
Job descriptions & requirements
JOB TITLE: TOURS CONSULTANT
NATURE OF JOB: FULL TIME
INDUSTRY; TRAVEL & TOURISM INDUSTRY
SALARY: KSHS.50,000
JOB LOCATION: MATASIA NGONG
DUTIES AND RESPONSIBILITIES
Tour Design & Itinerary Planning
- Design customized local and international tour packages based on client requirements and budgets.
- Develop detailed multi-destination itineraries including flights, accommodation, transfers, excursions, and activities.
- Research new destinations, attractions, and experiences to enhance product offerings.
- Ensure all itineraries are well-structured, accurate, and client-ready.
Costing & Pricing
- Prepare accurate and competitive tour costings covering hotels, transport, flights, park fees, excursions, and DMC services.
- Negotiate rates with suppliers to ensure profitability while maintaining service quality.
- Analyze margins and ensure packages meet company revenue targets.
- Update pricing structures in response to seasonal or supplier changes.
Supplier & Partner Management
- Liaise with hotels, airlines, transport providers, tour guides, and Destination Management Companies (DMCs).
- Build and maintain strong supplier relationships.
- Evaluate supplier performance and service delivery standards.
Client Service & Sales Support
- Respond promptly to inquiries via phone, email, and walk-ins.
- Provide professional advice on destinations, visa requirements, travel insurance, and travel regulations.
- Convert inquiries into confirmed bookings through effective follow-up.
- Handle booking confirmations, amendments, cancellations, and post-travel feedback.
Documentation & Administration
- Prepare quotations, invoices, travel vouchers, and confirmation documents.
- Maintain accurate booking records and financial documentation.
- Ensure compliance with company procedures and travel regulations.
- Assist in preparing reports on bookings, revenue, and sales performance
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Degree in Tourism Management or a related field.
- Minimum of 4 years’ experience in international and local travel.
- Proven experience in a travel agency or travel management company.
- Demonstrated expertise in tour design, costing, and multi-destination itinerary planning.
- Strong understanding of global and regional travel destinations.
- Strong analytical and costing skills
- Excellent negotiation and supplier management abilities
- High attention to detail and accuracy
- Strong organizational and time management skills
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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