Job Summary

Our client in the insurance industry is currently looking to hire an Underwriting Officer

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description

Responsibilities

  • Receive application documents from various business sources
  • Confirmation of completeness and vetting of retail application documentation,
  • Customer care including quotations, placement of cover and claim processing
  • Timely processing of membership documents i.e. membership cards, cover confirmation letters and policy documents
  • Setting up and managing of membership details in the system including additions of benefits and dependants
  • Ensure all payment receipts are scanned and pushed to receipts allocation queue for commission’s payment
  • Handling of coverage enquiries with brokers, members, claims team, service providers etc.
  • Ensuring customer satisfaction and timely feedback to queries
  • Regular advise to claims team on updated  membership schedule to send to the providers
  • Ensure all documents are scanned, re-indexed to members profiles, batched by scan date and archived

Qualifications
•    Degree/Diploma in a business related field.
•    Relevant certification in the Insurance field
•    At least 4-5 years of experience in the Insurance Brokerage sector, preferably in medium sized companies
•    In-depth knowledge of frequently purchased products as well as claims processes will be an advantage.
•    Good analytical and problem solving skills.
•    Good time management and organizational skills
•    Good understanding of general Insurance products

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