Customer Service & Support Jobs in Kenya

The CSS assistant is a support function to the Customer service and sales team. As a support function, the CSSA will be responsible for helping to develop and implement the Customer service and business development plans and strategies of the company. The expected outcomes of the job are to support revenue growth and brand loyalty.

The Customer Experience Intern will support the Customer Experience function in ensuring that partner organizations and entrepreneurs receive timely, responsive, and high-quality support while using Somo's digital platforms. The intern will gain practical experience in customer support, digital platform adoption, stakeholder engagement, data ma ...

We are seeking a detail-oriented Reservations Associate who applies strong critical-thinking skills to manage bookings, follow through and coordinate with the sales team, and ensure all reservation details are accurate and complete. This role requires someone who is highly organized, systematic, and able to process information carefully.

The Events Administrative Coordinator ensures smooth planning and execution of events by managing logistics, documentation, and administrative support.

Preparing and sending daily reports on branch sales and collections

Our client is seeking reliable and motivated Messengers to join their team in Kisaju. The successful candidates will be responsible for the timely collection and delivery of documents, parcels, and other items while maintaining professionalism and ensuring excellent customer service.

We are looking for a motivated and results driven Debt Collection Agent to join our team. The ideal candidate will be responsible for contacting customers, negotiating payment arrangements, and recovering outstanding balances while delivering excellent customer service.

The Customer Care/Receptionist is responsible for providing compassionate, professional, and efficient front-office support to clients, bereaved families, visitors, and other stakeholders. The role serves as the first point of contact for the funeral home and plays a critical role in creating a respectful, supportive, and reassuring client expe ...

We are seeking a results-driven Debt Collector to recover outstanding payments, negotiate repayment plans, and maintain positive client relationships. The ideal candidate has at least 2 years' experience in debt collection or credit control, strong negotiation skills, and the ability to consistently achieve collection targets.

My client in the transport and logistics industry, based in Lavington, is looking for a motivated and customer-focused individual to join their team as a Call Centre Intern. If you're energetic, great with people, and ready to kickstart your career, this is the perfect opportunity for you!

Support the Contact Centre team by planning, coordinating, and supervising daily operations.

We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.

We are seeking a highly skilled and detail-oriented Chinese Translator to join our construction team. The successful candidate will facilitate effective communication between Chinese-speaking staff and local employees, contractors, suppliers, and other stakeholders.

We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.

The Portfolio Officer is responsible for managing customer accounts by providing excellent customer service, recovering outstanding debts, resolving customer disputes, and ensuring compliance with company policies and legal requirements. The role also involves meeting collection targets, and contributing to improved debt recovery performance

Respond promptly and professionally to customer enquiries and service requests via phone, email, and other communication channels.