Customer Service & Support Jobs in Nairobi

The Waste Kiosk Operator manages the Pipeline, Nairobi plastic buy-back kiosk. This role drives sustainability through efficient collection, accurate data, and community engagement. As the face of the enterprise, they ensure transparent transactions and transform plastic waste into a reliable commodity through expert daily operations.

No selling involved. You will provide fast, accurate responses to customer inquiries, resolve complaints, and ensure excellent customer satisfaction throughout the whole process.

The Rider ensures fast, reliable delivery and collection of items, including appliances, spare parts, and orders. The role supports smooth workflow through timely pickups, inter-branch transfers, motorbike upkeep, accurate documentation, and strong customer service, using discipline and solid route knowledge.

The Salesperson drives engagement and sales by guiding product choices, handling walk-in, phone, and online enquiries, and maintaining digital interactions. The role ensures neat displays, accurate stock work, timely dispatch coordination, and delivers service with energy, discipline, and strong customer focus daily and care.

The Customer Service Representative (CSR) is responsible for delivering exceptional, professional, and solution-oriented customer support across all Sated Skin customer touchpoints. The role involves handling inquiries, resolving complaints, providing skincare guidance, and ensuring accurate documentation within the CRM and related systems. The ...

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.

We are looking for a Customer Service Assistant and Hair Stylist at a wig shop. Hair styling, sales and customer service skills are essential. You will perform wig consultation, selling, wig installation, preparing and styling wigs. This will involve preparing and styling wigs by flat ironing, curling, hot combing, lace cutting and brushing.

We are seeking an experienced Tour Consultant to design, sell, and manage customized safari and travel itineraries across Kenya. The role involves advising clients on destinations, coordinating logistics, and delivering exceptional end-to-end travel experiences.

The successful candidate will be responsible for managing landlord/tenant relations, overseeing rent collection, and ensuring accurate billing and reporting for properties under management.

Events and Partnership Lead who is passionate about customers and their satisfaction. Someone motivated to be part of a young energetic team.,

Minimum of 5–7 years’ experience in credit management or debt collections within microfinance.

TML Ltd. is seeking a dynamic and customer-focused Relationship Officer to join our team. The role involves managing client relationships, promoting financial products, and ensuring customer satisfaction. As a Relationship Officer, you will act as the main point of contact between TML and its customers, helping individuals and small businesses acce

TML Ltd. is seeking a dynamic and customer-focused Relationship Officer to join our team. The role involves managing client relationships, promoting financial products, and ensuring customer satisfaction. As a Relationship Officer, you will act as the main point of contact between TML and its customers, helping individuals and small businesses acce

Our client in the Betting & Casino industry islooking for an experienced Customer Care Executive to join their growing team. The idealcandidate must have worked in a betting company and/or casino and is confident in handlinghigh-volume client interactions

Our client Nobel Lending, an online and offline SME lending company, is looking for a call centre agent to join their team. The assignment will strictly be a commission-based assignment