Full time Customer Service & Support Jobs in Nairobi
Customer service and support full-time jobs in Nairobi offer a range of opportunities with 30 current job vacancies. This indicates steady hiring activity in the sector. Available roles include positions such as CUSTOMER SERVICE EXECUTIVE, Customer Service Officer, and Customer Service Executive – Freight Forwarding & Logistics. These roles provide various chances for professionals aiming to work in customer service and support in Nairobi.
Salary & Benefits
Among roles that advertise a salary, typical pay ranges from KES 30,000 to KES 30,000 per month. Senior roles can earn upwards of KES KSH 45,000. Common benefits associated with these roles include high commissions, fully remote work, flexible hours, potential equity packages, and competitive base salaries.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Most roles ask for 3 years of experience, with some requiring 2 years. Roles are mostly at mid level, although there are also significant opportunities at the entry level.
Key Responsibilities & Tasks
These positions focus on addressing customer inquiries and maintaining customer satisfaction through efficient service delivery. Advanced responsibilities in senior roles might include managing a team, strategising to improve service processes, and playing a key role in customer relationship management.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, recruitment, and hospitality & hotel. The listings suggest a diverse range of opportunities across different sectors rather than being concentrated within a single field.
Finley International Limited
Customer Service & Support
3 days ago
To ensure timely collection of outstanding debts as per agreed terms and limits.
Fred Black Insurance Brokers Ltd
Customer Service & Support
3 days ago
Fred Black Insurance Brokers Ltd is a dynamic and rapidly growing company in the Insurance Brokerage sector.
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Anonymous Employer
Customer Service & Support
1 month ago
We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.
Anonymous Employer
Customer Service & Support
2 months ago
This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.
2 months ago
The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.
SURELIFT SOLUTIONS LIMITED
Customer Service & Support
1 week ago
Our client in the steel manufacturing industry is seeking a confident, customer-focused, and sales-oriented Front Office & Sales Representative to manage front-office activities while supporting business development and sales growth.
Pre-Funk Beverages Ltd
Customer Service & Support
1 week ago
Assistant Sales Representative – Alcohol Wholesale
Pre-Funk Beverages Ltd
Customer Service & Support
1 week ago
Assist the store keeper in receiving supplies and also make deliveries to our customers in a timely and accurate manner.
Janta Kenya
Customer Service & Support
2 weeks ago
Our client, a growing travel and ticketing company in Nairobi, is seeking an experienced Ticketing & Travel Operations Agent to manage airline reservations, ticketing, travel consultancy, and day-to-day travel operations. They must be IATA certified, highly proficient in Amadeus GDS, and experienced in airline ticketing and fare construction.
2 weeks ago
MyAccurate Books is seeking a motivated and results-driven Call Agent to engage prospective customers, qualify leads, conduct product demonstrations, follow up on potential clients, and convert opportunities into sales. The ideal candidate should have strong communication and persuasion skills, a passion for sales, and the ability to consistently w
Customer Service & Support
3 weeks ago
The Retail Sales & Service Officer (Teller) is responsible for providing frontline customer service in foreign exchange, money remittance, and cash handling operations.
Customer Service & Support
3 weeks ago
The Teller Supervisor is responsible for supporting the Branch Manager in ensuring smooth branch operations, maintaining compliance with regulatory and internal policies, driving operational efficiency, leading frontline staff, and delivering excellent customer service.
Strategic Deposit Taking Sacco LTD (STDSL)
Customer Service & Support
3 weeks ago
The Lead support desk in handling Sacco Member Complaints, Inquiries and Passing information to members.
Jaysur Cognitive Management Limited
Customer Service & Support
1 month ago
Our client, a growing fintech company, is seeking an experienced Debt Collection Team Leader to lead, manage, motivate and guide the team to achieve collection targets while ensuring compliance with company policies and regulatory requirements.
NFT Consult
Customer Service & Support
1 month ago
**30-word version:** Our client is a leading manufacturing company serving local and international markets. They seek an Export Junior Associate – Customer Service to support customer relations, order coordination, export sales, and delivery execution.
FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED
Customer Service & Support
1 month ago
Waiter Position – Ruaka Job Title: Waiter Location: Ruaka Salary: Ksh 18,000 per month We are looking for a professional, friendly, and customer-focused Waiter to join our team in Ruaka.
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