Full time Customer Service & Support Jobs in Nairobi

A well-established specialist clinic in Nairobi seeks a warm, articulate and highly organised Customer Care Executive. You will be the voice of the clinic: the first person our patients speak to and the person who keeps every booking, message and record in order.

Fred Black Insurance Brokers Ltd is a dynamic and rapidly growing company in the Insurance Brokerage sector.

We are a private security company and seek to recruit qualified personnel for the post of Customer Service Representative.

You'll be the voice of Reliance Broadband. You'll help customers with account, billing and connection issues and make sure every customer ends the conversation happier than they started.

To ensure timely collection of outstanding debts as per agreed terms and limits.

Our client in the steel manufacturing industry is seeking a confident, customer-focused, and sales-oriented Front Office & Sales Representative to manage front-office activities while supporting business development and sales growth.

Assistant Sales Representative – Alcohol Wholesale

Assist the store keeper in receiving supplies and also make deliveries to our customers in a timely and accurate manner.

Our client, a growing travel and ticketing company in Nairobi, is seeking an experienced Ticketing & Travel Operations Agent to manage airline reservations, ticketing, travel consultancy, and day-to-day travel operations. They must be IATA certified, highly proficient in Amadeus GDS, and experienced in airline ticketing and fare construction.

MyAccurate Books is seeking a motivated and results-driven Call Agent to engage prospective customers, qualify leads, conduct product demonstrations, follow up on potential clients, and convert opportunities into sales. The ideal candidate should have strong communication and persuasion skills, a passion for sales, and the ability to consistently w

The Lead support desk in handling Sacco Member Complaints, Inquiries and Passing information to members.

Our client is a premium lifestyle and concierge business focused on delivering personalised services, experiences and lifestyle solutions to its members. They are built around exceptional service, trusted relationships, discretion and a deep understanding of each member's individual needs and preferences. As the business continues to grow, ...

Nairobi-based pet care SME is hiring a passionate Customer Service Officer! We offer quality pet products, grooming, boarding, vet support, and professional care. Seeking a warm, enthusiastic communicator with customer service experience and comfort handling pets. Join our team to create memorable experiences for clients and their pets.

We are seeking a proactive, organized Call Center & Logistics Assistant to handle customer inquiries and bookings, coordinate daily laundry pickups and deliveries, support riders, and maintain accurate records. The ideal candidate ensures exceptional customer service while driving business growth.

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

The Client Service Executive is responsible for ensuring excellent client experience from campaign initiation to completion, while also supporting revenue growth through upselling and identifying opportunities within existing client accounts. This role manages client communication, project tracking, reporting, and ensures all client requests ar ...