Customer Service & Support Jobs in Nairobi

Orchidhr’s is seeking a proactive and customer-focused Customer Success Executive to serve as the first point of contact for our customers. This role is ideal for someone who is passionate about delivering excellent service, building strong client relationships, and ensuring timely resolution of customer inquiries and issues.

We’re looking for a friendly and reliable Customer Care Representative to support our customers and deliver a great experience. In this role, you’ll handle customer questions, resolve issues, and provide accurate information through phone, email, or chat. The ideal candidate is a strong communicator, patient, solution-oriented, and comfortable work

We are currently seeking a Spa Receptionist. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience.

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

On behalf of our client a microfinance lending company NOBEL, We are seeking Call Center Agents to join our team and provide exceptional customer support. The role involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Receive and engage clients with professionalism, empathy, and discretion.

The Ideal candidate should have experience in export-import processes, strong problem-solving skills, and a customer-focused approach.

our client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support to our UK-based clients. We foster a culture where the customer always comes first and invest in our team's growth and development. We are looking for an enthusiastic individual to join our UK helpdesk team.

We are seeking a friendly, organized, and computer-literate individual with strong online marketing skills to join our team as a Customer Service / Receptionist.

We are seeking a proactive and experienced Executive Assistant to handle all liaison work with government offices such as the Ministry of Health, Kenya Medical Practitioners Board, SHA, and other licensing authorities.

Are you someone who likes “innovation”, “project management” and a “challenge”? Well, we are looking for someone to join us as we grow our brand and impact globally.

As a Tier 2 Support Engineer, you will handle escalated technical issues requiring advanced troubleshooting and in-depth knowledge of networking, security, and server infrastructure. You will work closely with Tier 1 engineers and senior technical staff to resolve complex problems, implement solutions, and contribute to projects. This role dema ...