ASSISTANT OPERATIONS MANAGER

• Assist Operations Manager with the management of daily operations, including coordinating with various departments to ensure smooth operations,
• Assist with the implementation of new policies and procedures to improve operations, Maintain records of all operations, including daily production records, departmental inventory, and customer data,
• Develop and implement operational strategies to improve efficiency and productivity in animal slaughtering and processing,
• Collaborate with other team members to identify and resolve any issues or concerns in relations to operations,
• Respond to customer inquiries and complaints in a timely and professional manner,
• Assist with the management of product dispatches, including managing delivery schedules,
• Develop productive, profitable and achievement oriented working environment for employees.
• Supervise operations team to ensure operational excellence and excellent customer services,
• Train operations team on meat industry best practices, company policies and service excellence standards,
• Develop and maintain operational guidelines for staffs,
• Oversee operational costs, risks and auditing activities,
• Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities with regards to operations department,
• Determine staffing requirements, work assignment and schedules for new projects,
• Oversee routine maintenance and repair works for key equipment in operations,
• Supervise cleaning and sanitization of the entire facility and the equipment to the required standards,
• Ensure overall maintenance of hygiene (personal, equipment and work areas in the entire facility)
• Evaluate inspection reports and service tickets in operations department,
• Evaluate current operational strategies and recommend improvements in continuous basis,
• Generate operational reports for management as needed, and
• Any other role as assigned by Operations Manager.

MINIMUM EDUCATION QUALIFICATION:

• A Bachelor’s degree in Food Science, Meat Science, or other related science field.

REQUIRED SKILLS:

• Operations experience preferably within the meat slaughtering and processing field.
• Results-oriented, self-motivated, flexible and adaptable to rapid change and has the ability to work in a fast-paced, high demand environment
• Understanding of Food Safety Management Systems (FSSC 22000) and/ or Quality Management Systems (QMS)
• A good food and meat processing industry understanding and understanding of business and customer processes
• Solid understanding of the quality control stages, milestones and deliverables for meat slaughtering and meat processing
• Strong consultative and influencing skills with the ability to build strong working relationships across all levels
• Experience translating KPIs to teams to get buy in and results
• Excellent organizational skills, with emphasis on priorities and goal setting
• Strong interpersonal, communication and presentation skills with a good focus on organization, and enhanced multitasking abilities
• Strong IT background with knowledge of key quality control software and applications
• Strong proficiency in MS office applications - Microsoft Word, Excel, PowerPoint
• Ability to communicate information, whether technical or non-technical to a varied audience in a clear and concise manner.

MINIMUM EXPERIENCE:

• At least 5 years of progressive and relevant experience in food industry. At least 2 years
• work experience in a similar position in a busy food industry.
• Slaughterhouse or meat processing industry experience preferred.