Immediate Start
2 months ago
Skills Required
Python API integration MPESA Daraja WhatsApp Instagram Facebook Messenger CI/CD pipelines Amazon Web Services (AWS) JSON Node.js chatbotsJob Summary
You’ll design, implement, and optimize chat experiences across the Meta messaging ecosystem (WhatsApp, Instagram, Messenger). You’ll build conversational flows, integrate NLP, connect payments, and plug Sasabot into external systems (CRM/ERP/marketing/analytics) so businesses can manage full customer journeys in chat.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
What You'll Do
- Design, implement, and optimize chat experiences across the Meta messaging ecosystem (WhatsApp, IG, Messenger)
- Integrate NLP to improve intent detection and response quality powering more accurate customer engagement.
- Ship commerce features: product discovery, cart/checkout, payment integrations, receipts.
- Implement and maintain APIs/webhooks and reliable event processing
- Configure Meta Business Messaging (templates, rules) and ensure policy compliance.
- Debug in production, improve reliability, and contribute to CI/ CD automation
- Collaborate with product/ CX to translate business needs into workflows.
- Perform any other related duties assigned by the supervisor.
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