Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description/Requirements

Our client is looking for a Director of operations in logistics, sales and finance department. The right candidate will be tasked in
•    Setting strategic operational goals and KPIs
•    Planning, implementing and managing the overall long-term business success strategy
•    Planning and monitoring  the day-to-day operations
•    Supervising staff from different departments
•    Providing constructive feedback
•    Evaluating and monitoring the efficiency of business procedures
•    Overseeing customer support processes
•    Organizing customer support to enhance customer satisfaction
•    Reviewing financial information
•    Managing operational budgets to promote profitability
•    Developing policies and procedures and encourage adherence
•    Managing relationships with eternal partners and vendors

Director of Operations requirements
•    5 years of experience as Director of Operations or similar position
•    Knowledge of industry’s legal rules and guidelines
•    Knowledge of industry latest trends and best practices
•    In depth knowledge of diverse business functions and principles such as supply chain, finance, customer service, human resources etc.)
•    Working knowledge of data analysis and performance/operation metrics
•    Familiarity with MS Office and various business software (e.g. ERP, CRM)
•    Critical thinker and problem-solving skills
•    Team player
•    Good time-management skills
•    Great interpersonal and communication skills
•    BSc/BA in business administration or relevant field
•    MSc/MA is a big plus

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