Driver/Rider/Store assistant

Key Responsibilities

1. ·       Deliver goods to customers, retail outlets, and distributors on time
2. ·       Support stock movement between stores/warehouses
3. ·       Assist in loading, offloading, and basic inventory handling
4. ·       Ensure vehicle/motorbike is clean, maintained, and compliant
5. ·       Collect payments or documents where required
6. ·       Support in-store operations when not on delivery (stocking, cleaning, basic merchandising)
7. ·       Run errands (supplier pickups, admin support)
8. ·       Follow delivery routes and optimize time/fuel usage
9. ·       Report any damages, delays, or incidents immediately

KPIs/Performance Metrics

1. ·       On-time delivery rate
2. ·       Fuel efficiency/route optimization
3. ·       Delivery accuracy (no losses/damages)
4. ·       Vehicle condition and compliance
5. ·       Reliability and attendance

Qualifications & Requirements

1. ·       Valid driving license (Class B/C for driver OR valid rider license for motorbike)
2. ·       Minimum 1–3 years’ experience in delivery/logistics
3. ·       Familiarity with local routes and areas
4. ·       Basic literacy (for delivery notes, records)

Core Competencies

1. ·       Reliability and accountability
2. ·       Time management
3. ·       Basic customer service skills
4. ·       Physical stamina (handling goods)
5. ·       Problem-solving on the road

Reporting Line

Reports to: Operations Executive/Store Manager