FRONT DESK/WAITRESS
Easy apply
New
Job summary
Welcome and receive guests in a warm and professional manner
Min Qualification:
Diploma
Job descriptions & requirements
JOB TITLE: FRONT DESK/WAITRESS
NATURE OF JOB: FULL TIME
INDUSTRY: HOSPITALITY
SALARY: KSHS. 17,000-18,000 (FOOD AND ACCOMMODATION IS PROVIDED)
JOB LOCATION: KAJIADO
DUTIES AND RESPONSIBILITIES
Front Desk Duties:
- Welcome and receive guests in a warm and professional manner
- Handle guest check-ins and check-outs
- Answer phone calls, respond to inquiries, and provide accurate information
- Manage reservations and bookings
- Handle customer complaints and escalate issues when necessary
- Maintain cleanliness and organization of the reception/front desk area
Service (Waitressing) Duties:
- Take customer orders accurately and efficiently
- Serve food and beverages in a timely and professional manner
- Ensure tables are clean, set, and properly arranged
- Check in with customers to ensure satisfaction during their visit
- Handle billing and payments where required
- Maintain high standards of hygiene and food safety
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Certificate or Diploma in Hospitality, Front Office Operations, or a related field
- Previous experience in a similar role is an added advantage
- Strong communication and interpersonal skills
- Excellent customer service skills
- Well-groomed, presentable, and professional at all times
- Ability to multitask and work under pressure
- Honest, reliable, and a team player
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
