ICT ASSISTANT

JOB TITLE:ICT ASSISTANT

NATURE OF JOB: FULLTIME

INDUSTRY:MANUFACTURING

SALARY: KSHS. 40,000

JOB LOCATION:THIKA

DUTIES AND RESPONSIBILITIES

• Assist in setup, configuration and maintenance of all company servers, desktops, mobiles hardware, systems and applications.
• Assist in house users on all aspects of IT support
• Manage all company backups and assist in disaster recovery process.
• Assist in developing and maintaining IT documentation, processes and procedures.
• Support to network administration
• Assist with data storage architecture
• Assist with systems development
• Provide user level technical support for end users, computers, printers, etc.
• Provide user level training on daily applications used, including, but not limited to: MS
• Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic computer related skills.
• Assist with end user system updates and monitoring. Including: Patch management, spyware removal and testing, virus checking, ensuring backup of data files, etc.
• Assist with user management. (Adding and deleting users from AD, working with emails, etc.)
• Assist in research of new technologies and software that might be beneficial to the organization.
• Assist with technical documentation of systems and processes
• Perform other duties as needed.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Computer Science, Information Technology, or related field
• 2-3years progressive working experience preferably in a in a manufacturing company
• Hands-on experience with ERP systems
• Strong knowledge of Microsoft Office Suite, Windows OS, and basic networking
• Familiarity with server management, Active Directory, antivirus software, and backup solutions