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M-Pesa Africa – Value Management Officer at Safaricom Kenya


Management & Business Development

KES Confidential
3 weeks ago

Job Summary


Job Description/Requirements

Job Description

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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

About the Role

The position holder will be working within the scaled agile framework (SAFe),perform all aspects of the Value Management Officer role, responsible for implementing lean governance and operations, helping the organization make better, more informed decisions that enables business agility. Unlike in a traditional Project Management Office, which is highly process driven, The position holder will be to help create an outcome focused Value Management function, supporting value delivery and flow through small, lightweight controls. Helping to culture shift towards agile values, you will focus on individuals and their interactions and create an environment that rewards the generation of value for customers in the quickest possible time.

Key Accountabilities

Support Lean Portfolio Management:

Support Portfolio Manager to prepare and facilitate key SAFe Lean Portfolio events including Portfolio Syncs and Strategic Portfolio reviews. Collaborate with Lean Portfolio Management, ART Leadership roles to ensure we deliver the best outcomes for our customers. Help transition our teams towards our Target Operating model, organising people around value and a common vision. Help shift the funding model, moving away from traditional project funding towards directly fund value streams. Support and help facilitate twice-yearly portfolio planning through our Participatory Budgeting events. Ensure adherence to the agreed Lean-Budget Guardrails Help manage uncontrolled and unlimited portfolio demand by visualising work in process and matching demand to portfolio capacity. Help the transition away from traditional governance and quality gates by moving our teams to a “build in quality” mindset and value focussed delivery. Guide Product Management to create Lean Business Cases that are outcome-focussed and establish a sensible “minimum viable product” (MVP). Provide regular reporting and analysis to drive effective decision making and continuous improvement Support our drive for relentless improvement by supporting Inspect and Adapt workshops; assess the agility level of the ART and help them

Support Agile Portfolio Operations:

Help our Agile Release Trains execute and deliver by generating progress metrics that are used to improve value delivery and optimise flow. Help co-ordinate our key PI Planning events and guide Agile Release Trains to prepare the necessary content to support a successful event Support preparation for other key Scaled Agile program level events, including: Pre and Post PI Planning Sync, ART Sync, PO-Syn, Scrum of Scrums, System Demos, Inspect and Adapt Workshops. Guide Agile Release Trains to comply with our agile governance model by ensuring: the “definition of done” (DoD) is captured, communicated and used to anchor conversation in program level events. our Jira toolset is used correctly to capture additional compliance activities as necessary. Become a Jira and Tools champion, supporting adoption and correct use of tools to improve data quality and decision making Help implement and operate “risk and dependency” processes within our Agile Release Trains (ARTs). Help implement Vendor Management processes within our Agile Release Trains (ARTs) Encourage collaboration between teams, Release Train Engineer, Product Management and System Architects.


Apply if you have:

Demonstrable competence using the JIRA and Confluence tools, backed with experience Relevant certified Agile qualification, for example, Leading SAFe, Scrum Master or equivalent Agile Experience including experience working with international organisations – minimum 5 years Contagious passion and commitment for driving innovation in a FinTech organisation Communication and relationship management experience Excellent problem analysis and resolution skills to support work in reactive and proactive environments Educated to degree level or equivalent work experience Certified in SAFe – the Scaled Agile Framework – SAFe Agilist certification preferred FinTech, Mobile Payment or Financial Payment Service Experience

What you can expect from us

We believe in a fair and robust interview process We have a robust flexible total reward scheme Dedicated support and mentoring/coaching Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

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