Operations & Store Manager (Business Lead)
Job summary
We are seeking a disciplined and results-driven Operations & Store Manager to oversee daily liquor wholesale and retail operations in Kisii. The role involves managing staff, stock, sales, cash controls, supplier relations, and compliance to drive profitability and excellent customer service.
Job descriptions & requirements
Job Description
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Oversee daily wholesale and retail store operations
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Manage stock ordering, receiving, storage, and reconciliations
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Supervise staff schedules, performance, and discipline
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Enforce cash handling, loss prevention, and internal controls
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Drive sales growth, promotions, and customer satisfaction
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Ensure licensing, health, and safety compliance
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Prepare daily, weekly, and monthly operational reports
Requirements
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Diploma or Degree in Business, Retail, Procurement, or related field
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Minimum 3 years’ experience in retail/wholesale or FMCG operations
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Strong inventory, cash control, and reporting skills
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Proven leadership, integrity, and accountability
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Computer literate (Excel, POS systems)
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Experience in liquor trade is an added advantage
Important safety tips
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