SIM Card Packaging Officer
Job summary
Package finished SIM cards and associated materials (leaflets, PIN mailers, activation guides) accurately and efficiently, strictly following approved customer specification sheets and work instructions.
Job descriptions & requirements
- Package finished SIM cards and associated materials (leaflets, PIN mailers, activation guides) accurately and efficiently, strictly following approved customer specification sheets and work instructions.
- Meticulously verify quantities, packaging materials, and product labelling against work orders to ensure 100% accuracy before sealing any package.
- Conduct a final visual inspection of products before packaging to confirm that all SIMs meet quality standards, are free from physical defects, and match the correct batch.
- Maintain accurate, detailed, and up-to-date packaging and inventory records, logging batch numbers, quantities, and completion times for full traceability.
- Prepare completed orders for dispatch, ensuring they are correctly labelled, securely sealed, and properly staged for collection by logistics partners.
- Ensure the secure handling of products throughout the entire packaging process, strictly adhering to information security and confidentiality protocols to prevent theft, loss, or data compromise.
- Immediately report any discrepancies, shortages, overages, or damaged materials to the supervisor to enable prompt reconciliation and corrective action.
- Maintain impeccable cleanliness, order, and organisation within the packaging area, ensuring all tools, materials, and equipment are stored correctly and safely.
- Actively support stock reconciliation and inventory control activities, participating in periodic cycle counts to ensure physical stock matches system records.
- Maintain strict compliance with all information security and confidentiality requirements, safeguarding sensitive customer data, activation keys, and production codes at all times.
- Consistently meet assigned productivity and delivery targets, balancing speed with accuracy to ensure on-time order fulfilment without compromising quality.
- Actively participate in continuous improvement initiatives, suggesting practical enhancements to packaging workflows, material handling, and waste reduction.
- Education: A Diploma or Certificate in a relevant discipline, such as Logistics and Supply Chain Management, Business Administration, Warehouse Management, or a related field.
- Experience: 1 to 3 years of relevant experience in packaging, warehousing, logistics, or production finishing roles. Experience in a high-security manufacturing environment, card personalization, or FMCG packaging is a distinct advantage.
- Impeccable Attention to Detail: You can spot mismatched barcodes, incorrect quantities, or labelling errors that others would easily overlook.
- Organizational Excellence: A highly systematic approach to managing multiple orders simultaneously without mixing up batches or specifications.
- Integrity & Security Awareness: An uncompromising attitude towards protecting sensitive products and data, with a strong sense of accountability for every item you handle.
- Patience & Methodical Approach: The ability to perform repetitive, precision-driven tasks without losing focus or accuracy, especially during high-volume periods.
- Time Management: Ability to prioritize tasks effectively and work under pressure to meet strict dispatch deadlines.
- Communication: Clear verbal and written communication skills for reporting discrepancies, liaising with dispatchers, and documenting handovers.
- Accuracy, process adherence, inventory integrity, proactive problem-solving, effective time management, and collaborative teamwork.
- A competitive monthly gross salary. Commensurate with your: Qualifications, Level of Experience, and Specific Location.
- Roles based in Nairobi typically command the higher end of this scale, reflecting the security-conscious nature of handling sensitive telecommunications products.
- An additional shift allowance will be provided for officers working non- standard hours or rotating shifts where applicable.
- Comprehensive health insurance coverage (inpatient and outpatient).
- Pension/Retirement plan contributions (NSSF and additional company schemes).
- Generous annual leave entitlement and paid public holiday benefits.
- A stable, secure working environment within the dynamic telecommunications manufacturing sector, with access to ongoing training, supply chain certification opportunities, and clear career progression pathways within the organization.
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