Team Leader – Checkoff Loans (Nakuru)

JOB SUMMARY

Qualifications and ExperienceEducation:Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.Experience:Minimum of 4–6 years of experience in sales or business development, preferably in financial services.Proven experience in team leadership, loan disbursement, and marketing strategy implementation.Strong understanding of checkoff loan systems and institutional partnerships.

RESPONSIBILITIES

1. Sales Performance and Business GrowthLead the sales team to consistently achieve daily, weekly, and monthly loan disbursement targets.Drive lead generation activities and ensure strong conversion rates from opportunities to disbursements.Expand the client base by attracting new customers and retaining existing ones.Monitor and ensure timely collection of payroll deductions and remittances.Identify opportunities for cross-selling and up-selling financial products.Build and maintain partnerships that support business growth and market expansion.2. Team Management and Capacity BuildingRecruit, train, and retain qualified and high-performing marketing executives.Conduct onboarding and continuous training to equip team members with product and sales knowledge.Provide mentorship, coaching, and regular performance feedback to improve productivity.Foster a culture of accountability, collaboration, and results-driven performance.3. Marketing and Business DevelopmentDevelop and execute marketing plans and activation strategies to drive loan sales.Coordinate marketing events, product activations, and promotional campaigns.Work with the marketing department to ensure message consistency across campaigns.Increase brand visibility through social media engagement, digital outreach, and field marketing.Monitor market trends, competitor activities, and client feedback to inform marketing initiatives.4. Portfolio and Risk ManagementMaintain a healthy loan portfolio by ensuring strict adherence to credit policies.Track loan performance to minimize defaults and delinquencies.Collaborate with collections teams to ensure effective follow-up on overdue accounts.Enforce compliance with internal risk and operational standards.5. Customer Relationship ManagementBuild and sustain strong relationships with key clients, payroll partners, and stakeholders.Ensure excellent customer service and timely resolution of client concerns.Engage county and institutional payroll offices to ensure efficient remittance processes.Promote customer satisfaction and loyalty through proactive communication and relationship management.6. Reporting and Performance MonitoringPrepare and submit daily, weekly, and monthly sales and performance reports.Analyze sales data to track performance against targets and identify improvement areas.Present performance updates to management and recommend corrective actions where necessary.7. Continuous Improvement and InnovationIdentify new market opportunities, partnerships, and emerging business segments.Implement best practices to improve sales processes and operational efficiency.Continuously review strategies to enhance team productivity and competitiveness.

REQUIRED SKILLS

Accounting, Auditing of accounts, Bookkeeping, Security systems monitoring

REQUIRED EDUCATION

Bachelor's degree