Customer Service & Support Jobs in Kenya

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.

We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

To serve as the primary bridge between GenKazi’s innovative technology and the human aspirations of our users. Your mission is to transform every interaction into an opportunity for empowerment—ensuring that every job seeker feels heard and every employer feels supported, ultimately fostering a world-class service culture that drives user reten ...

Own the customer experience at Stockflow - guide every shop owner from sign-up to success, drive activation, and turn free trials into loyal subscribers. Grow into a customer success leader as we scale.

Position: Collections Agent Department: Operations Reporting To: Team Leader / Manager Key Responsibilities:  Contact customers via phone to recover overdue payments  Negotiate repayment plans  Maintain accurate call records and notes  Meet daily and monthly collection targets  Handle customer objections professionally  Escalate ...

We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .

This isn't a make-coffee-and-sit-in-meetings internship. You'll do real work from day one: supporting onboarding, handling queries, and keeping our community running under the guidance of our Customer Care Rep. It's good if you're early in your career, digitally switched on, and want to understand how a digital startup actually operates from inside

AceMauri Ltd is an early-stage African digital startup building tools and platforms for creators and communities across Africa and the diaspora. We move fast, operate lean, and care deeply about what we're building. We're not a corporate — we're a small founding team looking for people who are self-starters, take ownership, and want to be pa ...

Assistant Sales Representative – Alcohol Wholesale