Customer Service & Support Jobs in Kenya

Your focus will be on deeply understanding each client’s goals, aligning our solutions to their needs, and proactively supporting their journey to success. You will act as a trusted advisor and advocate, ensuring that every interaction adds value and strengthens the relationship. As part of the Operations Team, you will collaborate closely with ...

The F&B Attendant plays a vital role in supporting the daily operations of dining facilities.

Receive and engage clients with professionalism, empathy, and discretion.

Sourcing goods from suppliers and physically delivering to the shop. Attending to customers at the shop Delivering order products to clients within cbd only Answering calls, replying to emails and completing online orders. Posting of products online.

To grow hotel revenue and margin from an assigned corporate client portfolio by actively selling, pricing, and managing hotel accommodation bookings, converting flight-only clients into full travel clients while maintaining service excellence and pricing discipline.

Greet and welcome guests in a warm and professional manner

Lead and supervise the host team to ensure smooth front desk operations

Oya Microcredit Ltd is a fast-growing microfinance institution committed to providing accessible and customer-focused financial solutions to individuals and SMEs. We pride ourselves on professionalism, integrity, and delivering exceptional customer service. We are seeking a proactive and customer-oriented Call Center Officer to join our team. ...

A busy specialist outpatient clinic in Nairobi is seeking an experienced and motivated individual to join our team as a Receptionist / Customer Care Executive. The successful candidate will play a central role in ensuring smooth clinic operations and delivering exceptional patient experience.

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Receive and engage clients with professionalism, empathy, and discretion.

The role will maintain existing dosing and dosing control equipment, install new ones and respond to challenges in customer/end-user facilities