Customer Service & Support Jobs in Kenya

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

General Purpose Our client, a medical clinic, is seeking to hire a Customer Experience & Billing Assistant who will be responsible for managing patient interactions, maintaining accurate records, and ensuring smooth billing processes.

We are looking for a highly organized and detail-oriented Virtual Administrative Assistant to support a busy professional. You'll be working closely with the director and will play a vital role in ensuring smooth day-to-day operations.

Attending Live Matches and update statistics via mobile application

Zevra Gray Limited is seeking a proactive, customer-focused Customer Service Agent to support users of our digital lending platform. The successful candidate will be responsible for assisting customers throughout their lending journey, resolving inquiries, handling complaints, providing product information, and ensuring an excellent customer exp

A solar sales representative is an energy consultant who educates homeowners or businesses on renewable energy and sells tailored solar power systems. They drive lead generation, conduct technical site assessments to calculate system sizes, and present personalized financial proposals emphasizing long-term cost savings, ROI, and other benefits

We are seeking a detail-oriented and customer focused sales cashier to join our team. The ideal candidate will combine prior sales experience with a relevant degree to bring analytical and relationship building skills to the retail floor. In this role you will be the final point of contact for our customers.

We are looking for a creative and technically proficient Photographer to join our creative team. In this role, you will be responsible for producing high-quality visual content that brings our clients' brands to life.