Assistant Operations Manager
Job summary
The candidate shall oversee the overall operations management of company projects- lead a team of project managers/other teams, end-to-end project management, strategic planning, ensure operational efficiency and successful implementation of below the line company projects.
Job descriptions & requirements
● Develop an understanding of consumer personas, mindsets, attitudes, values and behaviours to create experiential programs.
● An understanding of Marketing Analytics to set project objectives and KPIs, monitor campaign performance and use data to make informed decisions.
● Consistently identify marketing and experiential trends across cultural moments and industries with a specific focus on our Client industries
● Building and maintaining a database of operational crew who can work for different projects.
● Become totally immersed in understanding the client marketplace—support on development of competitor reviews.
● Business development by working closely with Client Service to develop proposals, budgets and project plans for both new and existing business
● Issue project schedules and update as necessary in order to deliver client campaigns– knowing where and when to negotiate on delivery.
● Coordinating and supporting on-ground activation teams and other support staff.
● Budget management and expense tracking to ensure projects are executed within budget and implementing cost effective solutions.
● Collaborate with the finance department to develop and manage budgets for operations.
● Manage procurement of necessary operational contractors and staff, logistics and equipment for successful execution of projects.
● Oversee and report to management/client on progress, learnings and successes of activities conducted on behalf of the Client.
● Create and continuously optimize standard processes to develop best-in-class example of activation and events execution
● Managing expectations with ongoing updates and explaining any issues in advance.
● Lead all operational status meetings and take ownership for ensuring the team completes their WIP actions by the deadlines.
● Checking quality of all operational plans before discussing with Senior Management and Client thereafter
● Ensure local security, Workplace Safety and Health regulations are adhered at all Company projects
● Managing vendors and contractors to ensure that they meet all contractual obligations and deadlines
● Assess project risks and issues and provide solutions where applicable
● Preparing reports for projects in progress and overall reports on completion. Reviewing the analysis and reports of your team - ensuring accuracy, logical consistency and value - add.
● Develop and implement operational strategies that aligns with the company’s overall goals and objectives.
● Collaborate with the senior management to define and execute the operational road map.
● Manage resource allocation, including personnel, equipment, and technology, to optimise productivity.
● Collaborate with HR for recruitment, training, and performance management.
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