BUSINESS DEVELOPMENT OFFICER (Nairobi, Nakuru and the Western Region)
Job summary
The role involves acquiring new customers through marketing efforts, maintaining a strong customer portfolio, and ensuring timely loan disbursements and collections. The successful candidate will be responsible for meeting set targets, delivering excellent customer service, and adhering to operational procedures. Additional responsibilities include account reviews, payment collection, due diligence, customer support, and administrative tasks. The position is based in Nairobi and the Western Region, requiring a proactive and results-driven approach to financial services and client relationship management.
Job descriptions & requirements
Location: Nairobi and Western Region
Minimum Qualification
Diploma
Job Description
Acquire new customers through marketing
Maintain portfolio through follow up and good customer service
Achieve disbursement Target
Attain collections Target
Attain Active Customer Targets
Adherence to SOPs
Other Responsibilities Include
Reviewing open accounts for collection efforts
Collect customer payments in accordance with payment due dates
Customer service delivery.
Knowing my customer and due diligence.
Information desk.
Administration duties.
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