Business Lead (Offset & Digital Printing)

Key Responsibilities:

·       Develop and implement sales strategies to increase market share across NGOs, corporate, government, and education sectors.

·       Pitch and close printing contracts for offset jobs (e.g., annual reports, booklets) and digital printing (e.g., flyers, certificates, labels).

·       Build and maintain strategic client relationships through regular engagement and consultative selling.

·       Advise clients and internal teams on the best print processes, materials, and finishing options.

·       Manage print projects from file reception to final delivery, ensuring deadlines and specifications are met.

·       Troubleshoot client concerns or production issues promptly and effectively.

·       Recommend innovations in printing, finishing, and sustainable material use.

·       Lead weekly planning meetings to align sales targets with production capacity.

·       Provide on-the-job training to junior staff and promote a culture of quality and efficiency.

Qualifications:

·       Bachelor’s degree or Diploma in Printing Technology, Graphic Communication, Marketing, or related field.

·       Technical training or certification in offset/digital printing is an added advantage.

·       3+ years of hands-on experience in a commercial printing environment, including client management and team leadership.

·       Proven ability to manage complex printing projects and increase sales revenue.

·       Strong knowledge of Heidelberg, Konica Minolta, and web offset machines.

·       Excellent communication, negotiation, and leadership skills.

·       Ability to work under tight deadlines and manage multiple projects.