Customer Service & Support Jobs in Kenya

Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a confident, customer-focused, and results-oriented Call Center Agent Intern to support customer follow-up, loan collections, and portfolio performance.

Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a detail-oriented, analytical, and trustworthy Verification Officer Intern to support customer verification, credit risk management, and fraud prevention.

The ideal candidate communicates naturally and compassionately, pays close attention to details, and can confidently manage multiple conversations without making families feel rushed or overlooked.

The Retail Sales & Service Officer (Teller) is responsible for providing frontline customer service in foreign exchange, money remittance, and cash handling operations.

The Teller Supervisor is responsible for supporting the Branch Manager in ensuring smooth branch operations, maintaining compliance with regulatory and internal policies, driving operational efficiency, leading frontline staff, and delivering excellent customer service.

The CSR is responsible for providing professional and quality customer service both internally and externally. The CSR will be responsible for customer support across multichannel customer touch points.

seeking to recruit a highly aggressive, results-oriented and self-driven Key Accounts Manager to drive the growth of our quarry products and strengthen relationships with key customers. successful candidate will be responsible for the end-to-end management of key customer accounts.

The Lead support desk in handling Sacco Member Complaints, Inquiries and Passing information to members.

Our client is a premium lifestyle and concierge business focused on delivering personalised services, experiences and lifestyle solutions to its members. They are built around exceptional service, trusted relationships, discretion and a deep understanding of each member's individual needs and preferences. As the business continues to grow, ...

Handle patient registration, appointment scheduling, check-ins, and check-outs

Prepare and send daily appointment reminders and treatment communications to patients

Conduct high-volume outbound calls to prospective customers using company-provided lead lists.

Nairobi-based pet care SME is hiring a passionate Customer Service Officer! We offer quality pet products, grooming, boarding, vet support, and professional care. Seeking a warm, enthusiastic communicator with customer service experience and comfort handling pets. Join our team to create memorable experiences for clients and their pets.

We are seeking a proactive, organized Call Center & Logistics Assistant to handle customer inquiries and bookings, coordinate daily laundry pickups and deliveries, support riders, and maintain accurate records. The ideal candidate ensures exceptional customer service while driving business growth.

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

The Client Service Executive is responsible for ensuring excellent client experience from campaign initiation to completion, while also supporting revenue growth through upselling and identifying opportunities within existing client accounts. This role manages client communication, project tracking, reporting, and ensures all client requests ar ...