Customer Service & Support Jobs in Kenya

Binary ONE Solutions seeks a part-time ICT Support Consultant to deliver Managed IT for Medium Enterprise clients: service desk tickets, on-site/remote troubleshooting, Microsoft 365 (Teams/SharePoint/Exchange), backups & security hygiene. Advanced M365 cert desirable; Odoo exposure a plus. Nairobi.

Receive and engage clients with professionalism, empathy, and discretion.

We are looking for motivated individuals with a strong customer success background, fluent in English and commited to excellence!

ERP Support Consultant responsible for resolving client support tickets, managing SLAs, troubleshooting ERP/Odoo issues, performing basic customizations, and supporting the implementation team. Ensures high-quality client service, system stability, and continuous improvement.

The role will maintain existing dosing and dosing control equipment, install new ones and respond to challenges in customer/end-user facilities

The Ideal candidate should have experience in export-import processes, strong problem-solving skills, and a customer-focused approach.

Nawiri African Sprouts Limited – Fast Credit is looking to fill in the above positions with dynamic, self-driven and results oriented individuals with skills in customer management and tele-collections.

The Customer Service Executive is responsible for meeting the Customer Care Department Standards.

As a Telesales Representative at Nairobi Central Hardware Ltd, your role is to connect with customers, process orders accurately, & ensure seamless communication between sales, dispatch, & logistics teams. To perform effectively, you must be familiar with key SOP sections covering order handling, stock availability, customer disputes, & deliveries.

Hakki Africa Limited is a fast-growing Car financing Company dedicated to helping individuals own vehicles through flexible and accessible financing solutions. We are seeking highly motivated and versatile Individuals to join our KPI Management and Vehicle Sales teams.

our client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support to our UK-based clients. We foster a culture where the customer always comes first and invest in our team's growth and development. We are looking for an enthusiastic individual to join our UK helpdesk team.

We are seeking an experienced Senior Claims Officer to join our team. The successful candidate will be responsible for managing claims related to both motor and non-motor business. They will ensure that claims are processed accurately and efficiently, while maintaining excellent customer service.

The Group Travel Specialist & Team Lead is responsible for leading the tours operations team and planning, coordinating, and leading group travel programs for business, leisure, religious and educational clients. The role ensures seamless execution of tours abroad, high-quality customer experiences, operational efficiency,and revenue growth.

We are seeking a friendly, organized, and computer-literate individual with strong online marketing skills to join our team as a Customer Service / Receptionist.

We are seeking a proactive and experienced Executive Assistant to handle all liaison work with government offices such as the Ministry of Health, Kenya Medical Practitioners Board, SHA, and other licensing authorities.

We are seeking a Customer engagement & follow-up assistant to manage leads from various campaigns, handle customer inquiries, schedule appointments, and follow up with past buyers. You will serve as a key bridge between marketing, sales, and customers ensuring consistent and meaningful communication.