Customer Service & Support Jobs in Kenya

Responsible for overseeing and coordinating security operations, personnel, and procedures to ensure the safety and security of the organization’s premises, employees, clients, visitors, and assets. The role involves supervising security officers, conducting regular inspections, responding to incidents and maintaining security standards.

Prepare and send daily appointment reminders and treatment communications to patients

We are looking for a results-driven and customer-focused Collection Agent to join our team. You will be responsible for contacting customers, negotiating payments, and ensuring timely recovery of overdue accounts while maintaining excellent customer service.

Conduct high-volume outbound calls to prospective customers using company-provided lead lists.

Managing a debt collection team

Nairobi-based pet care SME is hiring a passionate Customer Service Officer! We offer quality pet products, grooming, boarding, vet support, and professional care. Seeking a warm, enthusiastic communicator with customer service experience and comfort handling pets. Join our team to create memorable experiences for clients and their pets.

We are seeking a proactive, organized Call Center & Logistics Assistant to handle customer inquiries and bookings, coordinate daily laundry pickups and deliveries, support riders, and maintain accurate records. The ideal candidate ensures exceptional customer service while driving business growth.

This role is ideal for an individual who understands the dynamics of international freight, values strong client relationships, and can coordinate seamlessly across operations to ensure service excellence. Send application to jobs@powervision.co.ke

Our Graduate Trainee Program is designed to provide a comprehensive understanding of the security and logistics industry. Successful candidates will undergo rigorous on-the-job training, mentorship, and rotational assignments to build a solid foundation for a long-term career with Riley Falcon.

Our client is seeking a professional and customer-focused Customer Service Executive to join their team. The ideal candidate should have previous experience as a Call Center Agent, Customer Care Representative or in an Administrative role. The successful candidate must be well-groomed, presentable and possess excellent communication.

The Customer Service Agent is responsible for delivering exceptional customer service by handling customer inquiries, resolving complaints, providing accurate information on device financing products and services, and supporting customers throughout the financing lifecycle.

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

The Client Service Executive is responsible for ensuring excellent client experience from campaign initiation to completion, while also supporting revenue growth through upselling and identifying opportunities within existing client accounts. This role manages client communication, project tracking, reporting, and ensures all client requests ar ...

You'll create and optimise product listings, track performance KPIs, and support our Marketplace Manager in scaling our accounts across Amazon, eBay, and other key European platforms.

They have invested in modern digital finance processes to improve control, speed, and accuracy, particularly in stock costing and purchase order compliance. They value trust and transparency and work closely with offshore support teams to deliver timely, well-coordinated services.

We are seeking experienced, dedicated and results-driven Collection Agents to join our growing team. The successful candidates will be responsible for managing both pre due and overdue accounts, negotiating repayment arrangements, maintaining accurate collection records, and supporting the achievement of the company's debt recovery objectives .