Customer Service & Support Jobs in Kenya

We are looking to recruit Customer Care Representatives on part time basis to join our team. The role involves engaging with customers, responding to inquiries, providing accurate information about products and services, troubleshooting issues, and delivering effective solutions. This position is essential in enhancing customer satisfaction, bu ...

We are looking for a friendly, knowledgeable, and proactive Customer Experience & Sales Advisor to join our team.

Assist the store keeper in receiving supplies and also make deliveries to our customers in a timely and accurate manner.

We are looking for agents to make outbound calls to business owners in the U.S. The goal of each call is to introduce marketing services and schedule a follow-up appointment with a sales specialist. The company helps blue-collar businesses (roofers, plumbers, contractors, etc.) improve their ranking on Google so they can get more customers.

Successful candidates will assist in executing system-based trading and investment operations under supervision. Success in this role depends more on discipline and the ability to follow structured systems than prior experience. Training will be provided.

Welcome and assist customers in a warm and professional manner

Welcome and attend to visitors and clients in a courteous and professional manner.

No selling involved. You will provide fast, accurate responses to customer inquiries, resolve complaints, and ensure excellent customer satisfaction throughout the whole process.

As a Mystery Shopper, you’ll visit stores, restaurants, service centers, and more — getting paid to evaluate real customer experiences. Your feedback helps leading brands improve their service and create better experiences for their customers.

Receive incoming calls, emails, and system alerts regarding incidents or service requests.

Client Success Manager oversees onboarding, fulfillment, and ongoing support for DIY, DWY, and DFY clients. Ensures smooth trust setup, workshop participation, and proactive communication. Serves as the bridge between clients, internal teams, and the CEO, delivering high-touch service, fast resolutions, and strong retention.

Your focus will be on deeply understanding each client’s goals, aligning our solutions to their needs, and proactively supporting their journey to success. You will act as a trusted advisor and advocate, ensuring that every interaction adds value and strengthens the relationship. As part of the Operations Team, you will collaborate closely with ...

The F&B Attendant plays a vital role in supporting the daily operations of dining facilities.

This job entails opening and closing shop with rotating shifts within the week and performing shop operations as directed.

Our client is seeking a professional and customer-focused Customer Support Officer to manage client inquiries, service requests, and after-sales support within the energy sector. Female candidates are encouraged to apply.

Our client, a reputable organization within the hospitality and service industry, is seeking to hire a Customer Service Officer. The successful candidate will be responsible for managing incoming and outgoing calls, handling guest and tenant inquiries, supporting telesales activities, and ensuring exceptional customer experience.