Content Agent-Freelance at HCS Africa

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); The name HCS Africa is derived from carefully selected words: ‘Human’, referring to our people-oriented approach, ‘Capital’, referring to our commitment of increase in profit, and ‘Synergies’, referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to your most important source of profit – Human Resource – and anything else in line with your business priorities which require the synergy of our partnering stakeholders.SummaryOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Freelance Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.Key Responsibilities Checking mails for new activation assignments.Working on completing the content for the activations assigned (store and menu creation)In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.Checking if there’s any priority in terms of on-boardingChecking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customerResearch industry-related topicsCreate and distribute marketing copy to advertise our company and productsIdentify customers’ needs and recommend new topics Requirements Diploma Certificate in marketing, or a similar field.At least 1 years of related experienceExcellent organizational and time management skills.Strong listening and communication skills.The capacity to work independently and collaboratively.Ability to work efficiently without compromising quality or accuracy.