Customer Service & Support Jobs in Kenya

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

Medbill is a Durable Medical Equipment Billing Company based in the US. This is a remote contracting position. The Patient Care Specialist will be reporting to the Patient Care lead supporting in the department roles as listed in the job description.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

To serve as the primary bridge between GenKazi’s innovative technology and the human aspirations of our users. Your mission is to transform every interaction into an opportunity for empowerment—ensuring that every job seeker feels heard and every employer feels supported, ultimately fostering a world-class service culture that drives user reten ...

Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Business Continuity Plan (BCP) – Dispatch / ISP Lead

Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Dispatch Agent.

The ideal candidate will have a passion for fashion, excellent customer service skills, and a proven track record in retail sales.

The Customer Care Agent will be responsible for handling customer inquiries, complaints, orders, and feedback while ensuring excellent customer service experience. The role involves maintaining positive customer relationships, resolving issues promptly, and supporting company sales and service operations.

Our client is a lleading privately owned Internet Service Provider, specializing in simple, affordable, and high-speed fiber internet solutions. The organization is committed to delivering a seamless customer experience through reliable connectivity, 24/7 technical support, and continuous investment in innovative systems and technologies.

We are seeking 2 Customer Service Officers with real estate experience to join a fast-paced team.

We are looking for a smart, energetic, and tech-savvy Call Center Agent with a background in Graphic Design and IT to join our growing team.

The Project Manager will be responsible for planning, executing, and overseeing projects to ensure they are delivered on time, within budget, and to the required quality standards. They will act as the central point of coordination, managing resources, stakeholders, and risks throughout the project lifecycle.