Head Manager – Paradise Lodges Arba Minch & Turmi
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Job summary
Paradise Lodges / Omotic Groups is seeking a highly experienced and results-driven Head Manager to oversee operations at Paradise Lodge Arba Minch and Paradise Lodge Turmi.
Min Qualification:
Bachelors
Experience Level:
Senior level
Experience Length:
7 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Company: Paradise Lodges / Omotic Groups
Salary Range: KES 150,000 – 180,000 gross monthly (based on experience and demonstrated capability)
Primary Job Location: Arba Minch, Ethiopia
Oversight Area: Paradise Lodge Arba Minch & Paradise Lodge Turmi
Recruitment Location: Nairobi, Kenya
Applicant Location: Kenya
Employment Type: Full-Time
Job Level: Senior Management
Industry: Hospitality / Hotel / Restaurant / Tourism
Role Overview
Paradise Lodges / Omotic Groups is seeking a highly experienced and results-driven Head Manager to oversee operations at Paradise Lodge Arba Minch and Paradise Lodge Turmi.
This is not a basic hotel manager role. We are looking for a strong senior operator with proven experience in managing full-scale hospitality operations, driving commercial performance, and maintaining high standards across all departments.
The successful candidate must be willing to relocate to Ethiopia and demonstrate the ability to manage multiple properties effectively.
Key Responsibilities
• Oversee end-to-end operations across both lodges (Arba Minch and Turmi)
• Ensure exceptional guest experience and service delivery standards
• Manage and enforce staff discipline, performance, and productivity
• Supervise housekeeping, food & beverage, and maintenance functions
• Oversee procurement processes, supplier management, and cost control
• Manage cash handling, stock control, and inventory systems
• Ensure accurate reporting and compliance with operational procedures
• Maintain strict system discipline (ERP/Odoo, POS, PMS, booking systems)
• Drive commercial performance, revenue growth, and operational efficiency
Sales & Marketing Responsibilities
• Drive occupancy and revenue through strategic initiatives
• Develop and implement creative commercial ideas, packages, and promotions
• Collaborate with marketing teams to enhance visibility and bookings
• Improve guest engagement and overall customer satisfaction
• Ensure the property remains competitive and commercially active
Qualifications & Experience
• Minimum 7 years’ experience in hospitality, with at least 3 years in a senior management role (hotel, lodge, resort, or operations management)
• Proven track record in managing full hospitality operations
• Strong leadership, organizational, and problem-solving skills
• Experience working with ERP systems such as Odoo, POS, PMS, or hotel booking systems
• Strong financial acumen including budgeting, cost control, and reporting
• Demonstrated ability to manage teams, operations, and commercial performance simultaneously
Key Competencies
• Strong operational leadership and decision-making ability
• High level of accountability and professionalism
• Excellent communication and interpersonal skills
• Commercial awareness with a focus on revenue growth
• Ability to work under pressure and manage multiple priorities
• Hands-on, proactive, and results-oriented mindset
Additional Requirements
• Must be willing to relocate to Arba Minch, Ethiopia
• Must be capable of overseeing two properties (Arba Minch and Turmi)
• Ability to work in a dynamic, high-demand hospitality environment
Application & Screening Questions
As part of your application, kindly respond to the following:
1. Have you managed a hotel, lodge, or resort before? Please name the property and your role.
2. How many years of senior hospitality management experience do you have?
3. Are you willing to relocate to Arba Minch, Ethiopia?
4. Are you comfortable overseeing two properties, Arba Minch and Turmi?
5. Have you used ERP systems such as Odoo, POS, PMS, or hotel booking systems before?
6. How would you improve low occupancy at a lodge?
7. How would you handle missing stock, weak staff discipline, and poor guest reviews?
8. What is your expected monthly salary in KES?
9. When are you available to start?
10.Can you provide references from previous hotel or lodge employers?
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