2 months ago
Hospital Receptionist
WORK GLOBAL CAREERS LIMITED
Customer Service & Support
Healthcare
Confidential
Easy Apply
Job Summary
Our client, a reputable healthcare facility, is seeking a mature and experienced Hospital Receptionist to manage front office operations, ensure smooth patient flow, and deliver exceptional customer service. The ideal candidate will be warm, professional, and well-versed in hospital or medical reception duties.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Job Title: Hospital Receptionist
Location: Nairobi, Kenya
Industry: Healthcare
Preferred Candidate: Mature lady, 35+ years
Salary: Ksh 30,000 -35,000 GROSS
Key Responsibilities
* Welcome and register patients, ensuring accurate entry of personal and medical details.
* Manage appointment scheduling and coordinate with doctors, nurses, and other medical staff.
* Handle phone calls, patient inquiries, and provide accurate information in a courteous manner.
* Process billing, receipts, and support patients with insurance documentation.
* Maintain an organized and professional reception area.
* Safeguard patient confidentiality in line with hospital policies and data protection standards.
* Support hospital administration in filing, reporting, and general front office duties.
Requirements
* Age: 35 years and above (mandatory).
* Experience: Minimum 3–5 years working in a hospital or healthcare front office.
* Diploma/Certificate in Front Office, Business Administration, or related field (added advantage if healthcare-related).
* Excellent communication, interpersonal, and customer service skills.
* Strong organizational skills and ability to multitask in a fast-paced environment.
* Proficient in MS Office and hospital management systems.
* High level of integrity, maturity, and professionalism.
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
